Project And Change Manager
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We have an immediate opening for an experienced, effective and dynamic project and change manager to join our project teams delivering large, complex multi-regional transformation initiatives. This role will programme manage complex inter-company relocations across the NOAM and LATAM regions while ensuring strict governance and communication within a fluid, ambiguous and rapidly changing landscape. The successful candidate will quickly adapt to lead facilities management integration and target operating model rollout multiple key systems and processes, and developing interim solutions to maintain business continuity while intuitively tapping into knowledge across various workstreams. This role will work hand in glove with HR transition leadership and local talent teams to address operating model resourcing requirements.
This position requires exceptional ability to leverage all intelligence at hand, from site-level contact due diligence to client stakeholder knowledge at multiple levels. You will have the ability to understand the relevance of the information available and feed insights into both the execution team and the wider PMO integration team. You will maintain clear reporting and have an excellent understanding of handoffs and interdependencies to achieve client business outcomes according to established plans. The role demands adaptability to shift strategies according to changes while actively mitigating risks throughout the transformation process.
Core Experience
- Significant experience delivering complex change initiatives globally across multiple regions, particularly NOAM and LATAM
- Proven track record programme managing inter-company relocations and facilities management integrations
- Experience operating within fluid, ambiguous environments while maintaining strict governance protocols
- Demonstrated ability to quickly assimilate and lead target operating model implementations across diverse systems and processes
- Strong background in developing interim solutions for business continuity during major transitions
- Experience working within PMO frameworks and managing complex interdependencies across multiple workstreams
Responsibilities
1. Programme Management & Integration Leadership :
Programme manage complex inter-company relocations across NOAM and LATAM regionsLead facilities management integration and target operating model rollout across key systems and processesDevelop and implement interim solutions ensuring business continuity throughout transition periodsConduct comprehensive site-level contact due diligence and stakeholder mappingFeed critical insights and recommendations into wider PMO integration teamMaintain clear reporting on handoffs, interdependencies, and progress toward client business outcomesAdapt programme strategies dynamically according to changing requirements while mitigating associated risks2. Change Management :
Develop overall change management plan and approach for multi-regional relocation initiativesLead & execute comprehensive change management efforts across diverse geographic and cultural contextsDevelop impact analysis for relocation changes in processes, systems, roles, behaviors, and skills across regionsDefine and assess key stakeholders across NOAM and LATAM, creating targeted engagement plans for supporters and resistersSupport planning and execution of adoption and sustainability plans including regional success measuresConsolidate change risks across all workstreams and escalate appropriately to Program Sponsor and / or Program ManagerCoach project teams in change management best practices while sharing methodology expertise3. Project Management :
Manage project intake, scoping and business case creation for complex relocation initiativesDevelop comprehensive project timelines, plans and tracking mechanisms across multiple regionsEstablish robust project governance frameworks suitable for multi-regional operationsLead project meeting management and action tracking across time zones and cultural contextsMaintain project documentation, reporting and risk / issue / decision identification and mitigation strategies4. Communications :
Develop communications and engagement plans tailored to diverse regional stakeholder groupsPartner with communication leads to support planning and execution across NORAM and LATAMProvide guidance on optimal implementation and engagement approaches considering cultural nuancesSupport creation of regionally appropriate collateral and draft communications for various audiences5. Training & Knowledge Transfer :
Develop training approaches and documentation for new systems and processes across regionsSupport training efforts by providing input, documenting requirements and contributing to deliveryCreate training collateral in collaboration with L&D teams, ensuring regional relevanceEvaluate user readiness for implementation across different geographic markets and cultural contextsEstimated compensation for this position : 130,000.00 165,000.00 USD per year
Location : On-site New York, NY, Stamford, CT
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay