Operations Support Coordinator - D.C

Operations Support Coordinator D.C.

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyou'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

The Operations Support Coordinator D.C. plays a vital role in supporting the operational and administrative functions across customer service, production, and logistics. This position is responsible for sales order processing, backup customer service support, document management, and coordination of critical activities across both office and production environments. The role supports multiple departments including AP Manufacturing, the Eastern facility, and Dorman-related operations. This position requires a detail-oriented, organized professional with strong communication skills and the ability to balance office-based responsibilities with hands-on floor support as needed. Proficiency in Excel, ERP systems, and multitasking in a fast-paced environment is essential.

Key Accountabilities & Responsibilities :

• Accurately enter and maintain sales orders for joint venture (JV) parts produced at AP.
• Coordinate with production, logistics, and customer service to ensure smooth and timely processing.
• Troubleshoot and correct order discrepancies in ERP systems.
• Serve as a backup to the Customer Service team by handling order follow-ups, customer communications, and issue resolution.
• Respond professionally to customer inquiries and assist with order tracking.
• Provide administrative services such as document preparation, file maintenance, report generation, and clerical coordination.
• Facilitate effective communication across departments and support internal documentation needs.
• Maintain trackers, compile reports, and ensure documentation accuracy for Dorman-related projects.
• Support audit readiness through effective data organization and compliance practices.
• Generate and manage pallet sheets to align with inventory and shipping records.
• Work closely with the logistics and shipping teams to verify accuracy and documentation.

Qualifications :

Physical Demands & Work Environment :

This job description reflects the general responsibilities and qualifications for the role. It is not intended to be all-inclusive and may evolve based on the organization's needs. The Operations Support Coordinator D.C. will be expected to perform other duties as assigned by leadership.

AP Emissions Technologies is an Equal Opportunity Employer. We are committed to diversity and inclusion and do not discriminate against any applicant on the basis of race, color, religion, gender, national origin, age, disability, veteran status, or any other protected status. Applicants requiring accommodations should contact 919-580-2000.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.