Emergency Department Technician (ED Tech)

Employment Type

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Full time

Shift

12 Hour Night Shift

Description

Emergency Department Technician (ED Tech)

Location : Mercy Medical Center, Springfield, MA

Organization : Trinity Health Of New England

Schedule : Full-Time or Part-Time | 36 or 24 Hours | 12 hour night shift | Flexible Start times between 7 : 00 AM - 11AM. Every other weekend & holiday required

About the Role

Mercy Medical Center is seeking a skilled and compassionate Emergency Department Technician (ED Tech) to join our fast-paced Emergency Department. In this vital role, you’ll support physicians and nurses in delivering high-quality care to patients with a wide range of medical conditions.

Key Responsibilities

• Perform and document patient care activities in the Electronic Health Record (EHR).
• Provide basic nursing care including ADLs, vital signs, intake / output, weights, and specimen collection.
• Conduct procedures such as EKGs, phlebotomy, point-of-care testing, and monitor patients under restraints or constant observation.
• Assist with tasks delegated by the Registered Nurse and communicate findings or concerns promptly.
• Troubleshoot equipment and care-related issues, identifying causes and implementing solutions.
• Maintain clear and compassionate communication with patients and families to ensure transparency and understanding.
• Perform other duties as assigned by the Nurse Manager.

Qualifications

Why Join Mercy Medical Center?

About Mercy Medical Center

Mercy Medical Center is a 182-bed acute care hospital in Springfield, MA, known for its commitment to high-quality, patient-centered care. Additional facilities include Mercy’s Rehabilitation Hospital and Brightside for Families and Children, offering outpatient counseling and family support services.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.