Market Investigator- Dallas, TX

Market Investigator – Dallas, TX

Reports to : Senior Regional Loss Prevention Manager.

Status : Exempt. Pay Range : $60,000 – $75,000 per year. Compensation varies based on geography, skills, experience, and tenure.

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us and consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our community. Our vision is to offer everyone a piece of the American spirit—one handshake at a time.

Essential Duties And Responsibilities

• 20% Initiate and develop external / ORC investigations through store-initiated Auror events, online marketplace review, inventory loss reporting, and supervisor requests, utilizing all available data sources. Create investigations in Auror crime intel platform as required.
• 20% Partner directly with law enforcement, retail LPs, and field teams on priority external investigations to ensure suspects are identified and prosecuted.
• 30% Utilize Auror to manage all external investigations, including identifying and tracking priority suspects and communicating with the appropriate law-enforcement and retail LP partners when necessary, and uploading and managing all evidence in the Auror evidence locker.
• 10% Conduct store-level training with store and field staff to safely mitigate external theft incidents, including training staff how to identify and report external theft incidents via company policies.
• 15% Utilize company CCTV systems to conduct external investigations, including active live surveillance, post-incident review, and saving footage for evidence.
• 5% Partner with cross-functional teams to work investigations as needed or assigned by supervisor.

Qualifications

Competencies

Boot Barn Benefits & Additional Compensation Opportunities

Physical Demands

Work Environment

Equal Employment Opportunity Statement

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures, or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) – Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 5.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other – Information Technology, and Management; Retail

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