Video Teller Job at Illinois National Bank in Springfield

Overview

Please note : This is an in-office position located in Springfield, IL.

About Us :

At INB, a career is more than just a job — it’s a chance to make a meaningful impact in the communities we serve. As a locally owned, community-focused bank, we’re proud to help individuals, families, and businesses achieve their financial goals through personalized service and trusted relationships. Our success is driven by a team that genuinely cares — about our customers, our coworkers, and our community. When you join INB, you’re not just joining a workplace — you’re becoming part of a purpose-driven culture built on our core values : Caring, Creative, Teamwork, Balance, Working Smart, and Assertive & Enthusiastic. Together, we make a positive difference every day — for our customers and for each other.

Position Overview :

As an Interactive Video Teller, you will serve as the virtual gateway to INB for our valued customers. You\'ll engage with them through our cutting-edge Interactive Video Teller technology, providing a personalized and seamless banking experience.

Why Join Us :

• Innovative Environment : Be part of a forward-thinking team that\'s shaping the future of banking.
• Career Growth : We invest in our employees\' development, offering opportunities for career advancement.
• Competitive Compensation : Enjoy a competitive salary and benefits package.
• Community Impact : Contribute to our mission of empowering individuals and businesses in our community.

Key Responsibilities

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

Education and / or Experience

High school degree or equivalent required; Six months to one year of related experience and / or training required in the area of cash handling or customer service.

Knowledge, Skills, and Abilities

Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Self-Starter : Inspired to perform without outside help.

Mathematical Skills

Requires the ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Requires ability to use good judgment in making routine and complex decisions; Must have excellent customer service skills with the ability to sell products and Services; Must be goal-oriented and able to achieve individual goals as well as work as a team player to achieve departmental and / or Bank goals; Flexibility is necessary with the ability to adapt in an ever-changing environment.

Computer Skills

To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank-related programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is required to regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds.

Salary : $16.00 per hour

At INB, we are redefining banking for the digital age, and we\'re seeking an exceptional individual to represent our institution through our Interactive Video Teller service. As an Interactive Video Teller, you\'ll be at the forefront of delivering unparalleled customer service and revolutionizing the way our customers experience banking. Join INB as an Interactive Video Teller and help us redefine banking through technology, exceptional service, and a commitment to our customers\' financial success. Apply now and be the face of banking\'s future!

Group Insurance Benefits and Plans

INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage also is extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered.

INB employee benefit flyer 2025 : - https : / / www.inb.com / Resources / 9f1b90c4-905c-4cd7-9dee-afd9937ab37a / INB%20employee%20benefit%20flier%202025.pdf

It is the intent of INB, N.A. to comply with the Americans with Disabilities Act (ADA) and EEO regulations. ADA disclaimer and EEO rights statements : INB, N.A. is an equal opportunity employer. The EEO poster and Know Your Rights information are available here : Know Your Rights : Workplace discrimination is illegal

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