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Intake Specialist

Intake Specialist

Best Point Education & Behavioral HealthCincinnati, OH, US
16 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Title : Intake Specialist

Work Schedule : Monday - Friday 8 : 30am-5pm

Work Location : In Person, Madisonville, Ohio

Compensation and Benefits :

  • Range of $18- $19 / hr depending on experience and education
  • Full Benefits package includes :

Health, dental, and vision insurance

  • Retirement plan
  • Tuition assistance
  • Paid time off and holidays

    • Definition and Primary Objective :

    Develops, implements and manages all intake and admission functions and processes for Best Point.

    Primary Responsibilities :

    Administration

  • Responsible for processing and addressing all inquiries, referrals, and initial requests for information.
  • Responsible for ensuring consent forms and intake documentation packet is complete.
  • Responsible for ensuring that client intake appointments are scheduled.
  • Assumes responsibility for the initial authorizations of care from managed care entities. Responsible for researching requested Mental Health information.
  • Responsible for obtaining an understanding of client’s presenting picture as well as referral source’s requests. Responsible for understanding client’s need and ensuring that additional service, if necessary, is in place.

    • Internal and External Collaboration

  • Contacts families to set up intake appointments. Answers questions and assists families through the intake process.
  • Collaborates with outside entities to promote effective customer service at all times. Maintains contact with referral sources and other organizations as required. Promotes expansion of referral base.
  • Collaborates closely with department supervisors and managers in admitting and assigning clients referred.
  • Collaborates with providers to ensure efficient and effective intake and admissions processes.

    • Quality Assurance and Effectiveness

  • Responsible for identifying quality initiatives and improvement of processes within the Intake area
  • Assures that appropriate outreach efforts have been made to engage clients in service.

    • Other duties as assigned

    Minimum Education, Experience and Other Skill Requirements :

  • Associate’s degree required, Bachelor's degree preferred
  • Two years professional experience in a Human Services environment, or equivalent combination of education and experience.
  • Experience in child welfare and mental health is also preferred.
  • Must possess minimum technical skills including familiarity with Microsoft Windows and ability to use standard Microsoft Office applications.

    • Work Environment :

    Exposed to a combination of office, school and mental health treatment environments. Exposed to children with behavior problems. May be exposed to shouting and children who are upset.

    Physical Demands :

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to : Sit, stand, walk, bend and lift objects up to 20 pounds.

    Our Culture :

    Best Point Education & Behavioral Health is Greater Cincinnati’s most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers.

    Best Point Education & Behavioral Health is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions.

    All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

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    Intake Specialist • Cincinnati, OH, US