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Dunkin Donuts Team Member
Dunkin Donuts Team MemberLas Vegas Petroleum • Columbia, SC, US
Dunkin Donuts Team Member

Dunkin Donuts Team Member

Las Vegas Petroleum • Columbia, SC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

1. Customer Service :

  • Greet customers with a friendly and positive attitude.
  • Take customer orders accurately and efficiently, both in-store and at the drive-thru.
  • Address customer inquiries, concerns, and complaints with a helpful and professional approach.
  • Serve food and beverages in a timely manner, ensuring they meet Dunkin' Donuts quality standards

2. Food and Beverage Preparation :

  • Prepare food items (such as donuts, sandwiches, and baked goods) and beverages (like coffee, iced drinks, and smoothies) according to Dunkin's recipes and standards.
  • Operate kitchen equipment (such as fryers, ovens, and coffee machines) safely and efficiently.
  • Ensure all food and drinks are presented attractively and are served to customers at the correct temperature.
  • 3. Maintaining Cleanliness :

  • Clean and sanitize workstations, food prep areas, and customer dining areas.
  • Ensure that the kitchen and dining areas meet health and safety standards.
  • Take out the trash and maintain cleanliness throughout the restaurant.
  • Regularly restock supplies, including cups, lids, condiments, and napkins.
  • 4. Cash Handling and Register Operations :

  • Operate the cash register, handling payments, and providing change accurately.
  • Process credit card and mobile app transactions quickly and securely.
  • Ensure the register is balanced and handle cash according to company policies.
  • 5. Teamwork and Communication :

  • Work closely with other team members to ensure smooth and efficient restaurant operations.
  • Communicate clearly with coworkers and management to ensure accurate order fulfillment and customer satisfaction.
  • Assist in training new team members and share best practices for food preparation, customer service, and safety.
  • 6. Health and Safety Compliance :

  • Follow health and safety standards, including proper food handling and sanitation practices.
  • Maintain personal hygiene and adhere to Dunkin' Donuts' uniform standards.
  • Report any safety hazards or maintenance issues to the manager immediately
  • 7. Other Duties as Assigned :

  • Assist with opening and closing tasks, including preparing the store for the day and securing the store at night.
  • Perform any other duties assigned by the Shift Lead, Assistant Manager, or Restaurant Manager.
  • Requirements

  • A positive attitude, enthusiasm, and a willingness to learn.
  • Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Paid Time Off
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    Dunkin Team Member • Columbia, SC, US