HOTEL HOUSEPERSON - Homewood Suites by Hilton Rochester Victor

Hotel Houseperson

The Hotel Houseperson is responsible for maintaining the overall cleanliness and appearance of the hotel's public areas, assisting housekeeping with timely delivery of guestroom supplies, and performing light maintenance tasks to ensure a clean, safe, and welcoming environment for guests and staff. This role also includes providing guest support services such as shuttle transportation, delivering special items to rooms, and assisting with event setups or furniture movement. The Houseperson plays a key role in supporting both the housekeeping and maintenance teams by keeping supplies stocked, disposing of waste, and addressing minor repair needs throughout the hotel and its grounds.

Essential Duties and Responsibilities

• Generally clean assigned areas including the lobby, restrooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside grounds.
• Provide safe transportation to all guests using the hotel shuttle vehicle.
• Collect soiled linens from housekeeping carts and transport to laundry for sorting.
• Deliver linen, terry and other guest room supplies to housekeepers.
• Assist in the delivery and set-up of cots, cribs, and other guest related supplies.
• Collect trash from housekeeping carts and transport trash and waste to disposal area.
• Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Repair as needed.
• Maintain housekeeping storage closets at proper supply level, organization, and cleanliness.
• Assist in stripping of guest room beds as needed.
• Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens.
• Perform special deep cleaning tasks as assigned.
• Move furniture, hang and remove drapes, and roll carpets as needed.
• Assist with snow removal including brushing off cars, shoveling, and salting walkways as necessary.
• Replace light bulbs as needed.

Requirements

Qualifications

Up to one month related experience or training; Less than high school education; or equivalent combination of education and experience. Maintain a valid New York State Drivers License with no major violations. Minimum 18 years of age.

Physical Demands

The associate must be able to lift and / or move up to 50 pounds.

Work Environment

While performing the duties of this Job, the associate is regularly exposed to chemicals, dust, and odors. The associate is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!