Talent.com
Family Service Counselor (Sales)

Family Service Counselor (Sales)

Park Lawn Memorial Group, LLC.Waynesboro, TN, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Why Work for Shackelford Funeral Directors - Wayne County Chapel?

Service

  • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
  • Work with leading experts in the funeral and cemetery profession.

Benefits

  • Financial assistant programs encouraging employees through education and development in industry related subjects.
  • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
  • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
  • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
  • Employee Discounts on services, merchandise, and property to help our team members in their time of need.
  • Culture

  • We value honesty, courage, integrity, ethical behavior and the development of personal growth.
  • We are rooted in the communities to provide a personal touch to every family we serve.
  • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.
  • Summary / Objective

    This position will be responsible for establishing a professional relationship with the client families to ensure all needs are met at the time of need or on a pre-need basis and all options pertaining to interment, cemetery property, and related merchandise and services exceeds the families’ expectations.

    Essential Functions

  • Performs duties in a professional and caring manner with personal appearance, honesty, integrity and ethical business acumen.
  • Provides tours and guides families to the cemetery lot location.
  • Builds relationships, ensures excellent service and develops potential referrals while attending services and visitations for client families; schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals.
  • Ensures compliance within state and industry regulations and in accordance with company policies and procedures by accurately completing required documents, insuring proper interment verification process and conducting random audits.
  • Maintains strict adherence to pricing structures, meeting required timelines by submitting all contracts, required documents and payments to the Business Office.
  • Reports to the Sales Manager all progress, completes and submits all required reports timely.
  • Actively pursues the development of new prospects and community-based contacts by conducting presentations that highlight merchandise, services and the benefits of pre-need arranging at business locations, client family homes and public community events.
  • Sustains positive communication and cooperation with all funeral homes, departments and team members to ensure a service that exceeds the family expectations.
  • Consistently meets or exceeds company standards in revenue generation to maintain employment and benefits eligibility status.
  • Protects confidentiality of company and client family information, including but not limited to sales and marketing programs, materials, names and addresses of client families and any additional related information.
  • Participates in all required specific location and company training initiatives.
  • Identifies and responds to all hazards at location and on grounds.
  • Performs other duties as assigned.
  • Competencies

  • Communication Proficiency.
  • Teamwork Orientation.
  • Detail Orientation.
  • Thoroughness.
  • Customer Service Orientation.
  • Time Management.
  • Required Education, Experience, Certifications and Licensure

  • Four-year degree or equivalent combination of education, training and experience preferred.
  • Prefer college degree or some college required.
  • Proven track record of success in outside sales production strongly preferred.
  • May require the possession (or ability to obtain) an insurance license as required by applicable state law.
  • Valid state issued driver’s license in good standing and acceptable driving record.
  • Additional Eligibility Qualifications

  • Ability to read, write and speak English fluently. Bilingual is a plus.
  • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
  • Demonstrated willingness to participate in growing market share through community involvement.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
  • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
  • Maintains a positive attitude and working environment through organization and communication.
  • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.
  • Supervisory Responsibility

    This position has no direct supervisory responsibilities.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an indoor office setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and / or fumes.
  • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
  • This position may also require reaching, pushing, and pulling.
  • This position may also be exposed to chemicals and / or blood borne pathogens. Exposure risk is considered : Low
  • Travel

  • This position may require up to 10 percent out of area and overnight travel.
  • Travel is primarily local occurring during the business day only.
  • Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Create a job alert for this search

    Sales Counselor • Waynesboro, TN, US

    Related jobs
    • Promoted
    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    State of TennesseeLawrenceburg, TN, United States
    Full-time +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...Show moreLast updated: 30+ days ago
    • Promoted
    Insurance and Financial Services Position - State Farm Team Member

    Insurance and Financial Services Position - State Farm Team Member

    Cayla Donaldson - State Farm AgentLawrenceburg, TN, US
    Full-time
    Join Our Team at Cayla Bartoszek State Farm!.Are you ready to kick-start an exhilarating career where your passion for customer service meets competitive sales in a fast-paced, dynamic environment?...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - Obstetrics / Gynecology - $2,158 per week in Lawrenceburg, TN

    Travel Nurse RN - Obstetrics / Gynecology - $2,158 per week in Lawrenceburg, TN

    TravelNurseSourceLawrenceburg, TN, US
    Full-time
    TravelNurseSource is working with Openwork Health to find a qualified OB / GYN RN in Lawrenceburg, Tennessee, 38464!.Openwork Health Is Hiring! Let’s Chase Big Dreams—Together.We’re not your average ...Show moreLast updated: 1 day ago
    • Promoted
    Travel Physical Therapist (PT) in Houston, TN

    Travel Physical Therapist (PT) in Houston, TN

    AlliedTravelCareersHouston, TN, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Houston, Tennessee, 37127!. Client in TN seeking Physical Therapist.We are looking for a healthc...Show moreLast updated: 30+ days ago
    • Promoted
    Market Service Leader

    Market Service Leader

    Old National BankLawrenceburg, TN, United States
    Full-time
    Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.As a trusted part...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate - 5250

    Sales Associate - 5250

    Majors ManagementLoretto, TN, US
    Full-time
    The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST® in 192 company-owned convenience and fuel retailing units....Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,669 to $1,851 per week in Centerville, TN

    Travel Physical Therapist (PT) - $1,669 to $1,851 per week in Centerville, TN

    AlliedTravelCareersCenterville, TN, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Physical Therapist (PT) in Centerville, Tennessee, 37033!. Ready to start your next travel adventure? LRS Healthcare offers a f...Show moreLast updated: 30+ days ago
    • Promoted
    Correctional Psychologist - $130K-170K per year

    Correctional Psychologist - $130K-170K per year

    CoreCivicClifton, TN, United States
    Full-time
    CoreCivic is seeking a Correctional Psychologist for a job in Clifton, Tennessee.Job Description & Requirements.CoreCivic is currently seeking Licensed . The successful candidate should be able to p...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Support Professional (W / TH / F / every other Sat) 8AM - 8PM

    Direct Support Professional (W / TH / F / every other Sat) 8AM - 8PM

    Progressive Directions, Inc. (PDI)Centerville, TN, US
    Full-time +1
    Now Hiring : Full-Time Direct Support Professional (DSP).Wednesday, Thursday, Friday, and every other Saturday | 8 : 00 AM – 8 : 00 PM. PDI) is a mission-driven nonprofit organization dedicated to ...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border ProtectionClifton, TN, United States
    Full-time
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...Show moreLast updated: 12 hours ago
    • Promoted
    Travel Nurse RN - Obstetrics / Gynecology - $1,664 to $1,844 per week in Lawrenceburg, TN

    Travel Nurse RN - Obstetrics / Gynecology - $1,664 to $1,844 per week in Lawrenceburg, TN

    TravelNurseSourceLawrenceburg, TN, US
    Full-time
    TravelNurseSource is working with LRS Healthcare to find a qualified OB / GYN RN in Lawrenceburg, Tennessee, 38464!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pa...Show moreLast updated: 1 day ago
    • Promoted
    Travel Physical Therapist (PT) - $1,710 to $1,859 per week in Centerville, TN

    Travel Physical Therapist (PT) - $1,710 to $1,859 per week in Centerville, TN

    AlliedTravelCareersCenterville, TN, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Physical Therapist (PT) in Centerville, Tennessee, 37033!. Host Healthcare is an award-winning travel healthcare company with ...Show moreLast updated: 30+ days ago
    • Promoted
    Outside Sales Representative

    Outside Sales Representative

    AmeriPro RoofingHohenwald, TN, US
    Full-time
    AmeriPro Roofing, a National Leader in Storm Restoration, is immediately hiring.Outside Sales Representatives in the Greater Nashville metro area!. Outside Sales Representatives educate and inform h...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Support Professional (S / M / T / every other Sat) 8AM - 8PM

    Direct Support Professional (S / M / T / every other Sat) 8AM - 8PM

    Progressive Directions, Inc. (PDI)Centerville, TN, US
    Full-time +1
    Now Hiring : Full-Time Direct Support Professional (DSP).Sunday, Monday, Tuesday, and every other Saturday | 8 : 00 AM – 8 : 00 PM. PDI) is a mission-driven nonprofit organization dedicated to enha...Show moreLast updated: 3 days ago
    • Promoted
    CORRECTIONAL OFFICER 1 • - 10072025-71736

    CORRECTIONAL OFFICER 1 • - 10072025-71736

    State of TennesseeCenterville, TN, United States
    Full-time
    State of Tennessee Job Information.LOCATION OF (1) POSITION(S) TO BE FILLED : DEPARTMENT OF CORRECTION, TURNEY CENTER INDUSTRIAL COMPLEX, HICKMAN COUNTY. A Motor Vehicle Records screening will be con...Show moreLast updated: 3 days ago
    • Promoted
    CORRECTIONAL OFFICER 2 • - 10072025-71738

    CORRECTIONAL OFFICER 2 • - 10072025-71738

    State of TennesseeCenterville, TN, United States
    Full-time
    State of Tennessee Job Information.LOCATION OF (1) POSITION(S) TO BE FILLED : DEPARTMENT OF CORRECTION, TURNEY CENTER INDUSTRIAL COMPLEX, HICKMAN COUNTY. A Motor Vehicle Records screening will be con...Show moreLast updated: 3 days ago
    • Promoted
    Sales Associate - 2012

    Sales Associate - 2012

    Majors ManagementParsons, TN, US
    Full-time
    The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST® in 192 company-owned convenience and fuel retailing units....Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionDecaturville, TN, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago