Job Description
Job Description
Hightop Health is the premier outpatient mental health group committed to setting the standard for what better mental health care looks like. Hightop's mission is to change lives with comprehensive, evidence-based, integrated mental health care, while creating an inspiring and innovative workplace culture that is both clinician-centric and patient outcome-driven. We believe everyone deserves access to mental health care that works—provided by top-tier clinicians who truly care—and treatment plans as unique as our patients, even for the most challenging of conditions. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate!
- Clinic Location : 1012 Coggins Pl, Marietta, GA 30060
- Hours of Operation : Mon -Thur 8 : 00am to 5 : 00pm, Fri 8 : 00am to 4 : 00pm
- Salary Range : $15.00-$18.00 / hr
- Health Insurance : Medical, dental, vision
- Paid Time Off, Paid Holidays & 401K Plan
Responsibilities :
Greet and welcome patients and visitors in a friendly and professional mannerAnswer phone calls and direct them to the appropriate department or individualSchedule appointments for patients and manage the appointment calendarCollect patient information and update electronic medical recordsVerify insurance coverage and assist with insurance billing processesMaintain a clean and organized front desk areaProvide excellent customer service to ensure patient satisfactionAssist with administrative tasks such as filing, faxing, and scanning documentsIdeal Candidate :
Previous experience as front desk admin in a medical officeExperience working with Athena or a similar EHR preferredStrong communication skills, both verbal and writtenAbility to multitask and prioritize tasks in a fast-paced environmentFamiliarity with phone systems and ability to handle high call volumesExcellent organizational skills and attention to detailCustomer service-oriented mindset with a friendly and professional demeanor