Team Member

Summary

Gives a high level of customer service by performing the following duties.

Essential Duties and Responsibilities

Other duties may be assigned.

• Requests customer order and uses POS machine to simultaneously record order and compute bill either at the front counter or at the drive through location.
• Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag.
• Notifies kitchen personnel of shortages or special orders.
• Serves hot / cold food, hot / cold beverages, frozen milk drinks, or desserts.
• Receives payment.
• Cooks or performs other duties to prepare food, serve customers, or maintain orderly and clean eating or serving areas.
• Demonstrates a friendly and cooperative manner when dealing with every customer.

Competency

To perform the job successfully, an individual should demonstrate the following competencies :

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience

Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills

To perform this job successfully, an individual should have knowledge of Order processing systems.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment

Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive thru communication systems.

Environmental Conditions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, push and pull. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds.

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