Field Service Technician I

Who are we?

Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States.

Our customers include leading life sciences and healthcare companies and renowned research institutions.

We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS’ customers who are doing dramatic work focused on improving the human condition.

TSS ensures the equipment our customers use to keep their employees and products safe is in full working order.

We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment.

Working at our customers facilities, TSS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States.

How will you make an impact?

Field Service Technicians are dispatched daily to provide a variety of on-site services including cleanroom, biological safety cabinet, fume hood, and pharmacy certification, calibration of laboratory instruments, and many additional services as their careers progress.

Our technicians employ excellent client service and a thorough understanding of our portfolio of services to exceed expectations by performing contracted services at the highest level of quality and uncovering new needs when possible.

TSS offers a great career opportunity for those with customer service and problem-solving abilities.

For our entry-level field technician roles, previous job-related experience is not required as you will be provided with rigorous classroom and on-the-job paid training and mentoring.

Once trained, we offer continued career development in field services or in other key roles within our dynamic company.

If you enjoy working in an office for 8 hours a day, this role is not for you!

If you would enjoy working independently in the field, visiting different customers each day, and being part of a dynamic, growing team, then come join us!

• This role involves 20-30% of overnight travel.

What will you do?

Perform testing, certification, calibration, and repair services across a variety of laboratory spaces and equipment on client premises and / or in shop facilities.

Interface directly with clients to understand, discuss and execute their needs.

Maintain and improve client relationships and act as the client’s primary in-person interaction with the company.

Complete all required documentation and administrative tasks related to assigned business.

Other duties as assigned.

How will you get rewarded?

TSS offers competitive salaries and a wide range of benefits :