Customer Service Professional

Job Description

Job Description

Are you an experienced customer support professional or looking for an exciting career for the first time?  Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location!

Ideal candidate will have :

Minimum of 1 year of customer service / sales experience!

Excellent written and verbal communication!

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)!

Self-motivated, creative, persistent, flexible & innovative!

Detail oriented!

Duties and Responsibilities :

Manage the relationships with new and existing customers!

Be the primary contact for customers new and existing!

Be the middle person between customers and internal production team, communicating the customers’ requirements and requests!

Able to troubleshoot customer issues!

Assist the marketing and sales team with their initiatives!

Will provide support to the sales and marketing team, as needed!

Day to day :

Interacting with customers – taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team.

If this sounds like you, we want to hear from you!  Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!