Emergency Shelter Program Director - Residential (Grant Funded)

Job Description

Job Description

Description :

For over 46 years, A Safe Place has been a beacon of hope in Lake County, empowering survivors of domestic violence and human trafficking to rebuild their lives. Join our mission to provide safety, foster independence, and create brighter futures.

As part of our team, you’ll transform lives daily—whether by directly supporting survivors or building the systems that sustain our work. Together, we create a resilient community where every survivor finds hope, safety, and the strength to thrive.

Your Role : Emergency Shelter Program Director

As an Emergency Shelter Program Director , you oversee residential shelter operations, ensuring ethical, high-quality services for domestic violence survivors while supervising staff and collaborating with the Chief of Residential Housing and other programs.

Key Responsibilities :

• Collaborate with CRH and CEO to develop and implement annual departmental goals.
• Assist in creating shelter programs as a model for client outcomes.
• Oversee day-to-day shelter operations, delegating tasks to ensure quality services.
• Build collaborative relationships in the county to meet shelter client needs.
• Educate clients on legal protections and provide appropriate internal or external referrals.
• Assist in hiring staff and placing interns and volunteers in appropriate roles.
• Supervise shelter staff, volunteers, and interns, developing their skills for effective performance.
• Maintain schedules and approve time-off requests to ensure 24 / 7 shelter coverage.
• Monitor and verify shelter time sheets for accuracy and compliance.
• Conduct client assessments and intake evaluations to create tailored service plans.
• Review client records to ensure quality care and adherence to best practices.
• Coordinate and document petty cash, gift cards, bus passes, and client food needs.
• Advocate for clients with legal, medical, housing, and other necessary services.
• Interact with clients in community areas, modeling social and daily living skills.
• Fulfill on-call supervisor responsibilities as scheduled to support shelter operations.
• Commit to supporting survivors and fostering a violence-free society.
• Engage clients authentically while maintaining clear boundaries.
• Demonstrate cultural competence and sensitivity to diverse backgrounds
• Align practices with professional ethics, such as the NASW Code of Ethics.
• Work effectively as part of the team; collaborating effectively across the organization.
• Actively participate in staff meetings, training sessions, and team activities.
• Perform other organizational and program-related duties as assigned.
• Complete IM+CANS certification, 40-hour Domestic Violence, and other required training.

Requirements :

Work Schedule

Compensation & Benefits :

Why Join Us?

Commitment to Inclusion :

A Safe Place is an equal opportunity employer that celebrates diversity and supports an inclusive work environment.

Take the Next Step.

Join A Safe Place and be the difference in someone’s journey to healing and independence. Apply today and transform lives — including your own.