Bilingual Case Manager

Job Description

Job Description

Progressive Life Center, Inc. (PLC) is a Black-led organization, providing culturally-sensitivity human services to children, youth and families in the District of Columbia and surrounding Maryland, throughout Greater Philadelphia, and in most of Delaware. PLC’s array of community-based services includes foster care and adoption, independent living for youth aging out of foster care, family preservation, juvenile diversion, and parenting skills training. For more than two decades, PLC has earned accreditation from the prestigious Council on Accreditation (COA) for its demonstration of excellence in the delivery of services and achievement of outcomes. Learn more at plcCommunity.org .

PROGRAM OVERVIEW :

The Family Preservation program minimizes the risk of children being removed from their family and home. Intensive, in-home services are provided to build upon existing family strengths, minimize family crisis, stabilize the family unit, and keep the family intact. Case Managers work up close and personal with families to identify strengths and needs and develop plans of care specifically tailored for the family. Families are involved in all aspects of treatment and intervention..

POSITION RESPONSIBILITIES :

• Ensure face to face contact with referred families within 24 hours of receiving referral.
• Provide relevant crisis intervention and advocacy services.
• Maintain a caseload of 5 to 6 families.
• Case management for individuals and families.
• Co-facilitate therapeutic groups.
• Provide face-to-face intervention for a minimum of five hours per week; additional hours may be needed if crisis or risk factors are exacerbated.
• Focus on skill-building and provide in-the-moment skill-building with families.
• Provide 24-hour, 7 days a week coverage (via mobile phone).
• Assist clients in identification and coordination of utilization of appropriate community resources.
• Refer and link families with follow-up services, when necessary (i.e. Counseling, Food Bank, etc.).
• Attend and participate in weekly supervision with Program Director to include case presentation.
• Attend and participate in interdisciplinary team meetings.
• Develop service plans, progress reports, discharge summaries, and follow-up evaluations.
• Maintain up-to-date and confidential documentation of client contact and case progress.
• Coordinate and implement assigned intra-office projects.
• Participate in recreational and cultural events, as required.
• Coordinate and communicate regularly with referral source as well as PLC team members.
• Attend scheduled meetings and training consistently and promptly.
• Participate on performance and quality improvement committee.
• Participate in ongoing training necessary to maintain professional standing in chosen discipline.
• Maintain states reporting system on regular basis.
• Enter and maintain accurate data into PLC database system and other web-based database systems.
• Other duties as assigned.

QUALIFICATIONS :

BENEFITS :

We offer exceptional benefits package with an opportunity for personal and professional growth, which include the following :

Salary offers will be commensurate with experience.

PHYSICAL DEMANDS :

WORK ENVIRONMENT :

Normal office environment or residential facility but also may travel locally to visit clients within their homes, meet with service providers, and / or attend meetings : Schools, hospitals, mental health clinics, private practices, prisons, corporations, and numerous public and private agencies.

Equal Opportunity Employer

PLC is an equal opportunity employer. PLC does not discriminate in employment on account of race, sex, color, religion, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military status, or other non-merit-based factors.