Vice President of Operations

Job Description

Job Description

Northern Virginia Association of REALTORS® is searching for our next Vice President of Operations!

Are you a strategic operator who thrives in complex environments? Do you pride yourself on leading teams with confidence, driving measurable results, and finding solutions where others see obstacles? Are you a resilient, forward-thinking leader who can balance tactical execution with long-term vision?

If so, we may be looking for you.

Northern Virginia Association of REALTORS® (NVAR) is seeking a Vice President of Operations to oversee multiple departments, strengthen operational excellence, and ensure alignment with our mission and culture. Reporting directly to the CEO, this role requires a leader with proven experience managing people, budgets, HR, and cross-departmental initiatives in a dynamic, member-service environment.

The ideal candidate is highly organized, confident, and adaptable—someone who holds themselves and others accountable, while fostering an environment of growth and collaboration. We are looking for a leader who embraces innovation, drives efficiency, and demonstrates loyalty and commitment to a long-term role at the forefront of our industry.

Join NVAR, a USA Great Place to Work® certified workplace, where our CEO genuinely cares about your success and fosters a supportive, fun, and high-performance culture. Internally, you’ll experience a team that values excellence, innovation, and professional growth. Externally, you’ll help one of the nation’s leading REALTOR® associations deliver exceptional value to its members with pride and impact.

This is not just another career move—it’s an opportunity to lead, to innovate, and to build lasting success with an organization that takes pride in being the best regional REALTOR® association in the country

Responsibilities Include

• Provide day-to-day and strategic leadership across Membership, Education, HR, Branch Operations, Meetings & Events, and Digital / IT.
• Build, structure, and motivate a high-performing staff; set clear standards, deliver coaching and feedback, and drive accountability.
• Coordinate cross-department initiatives to ensure collaboration and operational alignment.
• Champion member retention and growth through exceptional service and by driving higher engagement with NVAR’s programs, services, and resources.
• Serve as the organization’s world-class customer-service officer, setting the tone for a proactive, member-service culture across all departments.
• Oversee vendor and outsourcing management for IT and facilities, including contracting, performance monitoring, and cost efficiencies.
• Monitor and report operational performance and budget variances to the CEO and leadership team.
• Direct departmental execution of annual plans and budgets, ensuring alignment with strategic initiatives.
• Manage revenue goals, expenses, and profitability of the association.
• Oversee facility operations, space utilization, and building-related procedures in partnership with the CFO.
• Develop and implement action plans to drive membership growth, retention, and branch operations.
• Ensure stable, modern digital infrastructure that supports operations and evolving member needs.
• Advise on technology direction, recommending innovations and efficiencies to leadership.
• Establish and enforce operating policies aligned with CEO objectives.
• Lead organizational growth strategies, process improvements, and operational capacity-building.
• Maintain executive presence, representing the CEO when necessary and serving as a trusted advisor.
• Cultivate an accountable, success-oriented, and member-service culture.
• Scale operational systems, processes, and people to support organizational growth and long-term vision.

Experience :

We’re looking for a seasoned leader with 5+ years of experience in operations leadership and a proven track record overseeing multi-department functions in a member-service environment. The ideal candidate has :

Education and Knowledge :

Salary and Benefits :

The salary range is $175,000-$195,000 yearly determined on experience and proven ability. The compensation package includes a 401(k) with match, Medical, Dental, and Vision Insurance, 37.5 hours per week with flex-start and end times.

To arrange a confidential interview, send a Resume by responding to this ad or contact

Amanda@successfulhiring.com