Community Specialist, Channel Retail

In this role you will : - Represent Apple within multiple partner stores and help customers develop relationships with our brand.- Sell directly to customers work closely with partners and create new owners of our products. Your success will be measured on your ability to drive influence even when you are not in the store. - Provide an amazing customer experience by showcasing our products accessories and services.- Proactively seek opportunities to expand awareness for new and existing customers.- Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.- Ensure that all Apple fixtures product exposures and merchandising elements are up to date and maintained according to Apples standards.- Align with your leader on weekly partner visits.- Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution.- Educate partners and customers by offering small in-store trainings delivering demos sharing the latest sales promotions and encouraging adoption of the Apple platform.- Distill key themes nuances and insights from your store visits and share feedback with other Apple teams.

• Typically requires a minimum of 1-2 years of related experience
• Passion for helping customers and partners understand how Apple technology can enrich lives
• Curiosity for continuous learning and eagerness to share knowledge with others
• Outstanding customer focus
• Excellent communication skills
• Ability to educate inspire and influence others
• Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale
• High level of integrity trust and accountability
• Strong self motivation and ability to work independently in a fast-paced constantly changing environment
• Effective time management including ability to multitask organize and prioritize tasks
• Ambition for driving sales results and recommending Apple solutions is desirable
• Background in direct sales or solution-based selling is a plus

Required Experience :

IC

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1