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Pre-Authorization Specialist

Pre-Authorization Specialist

Georgia Eye Institute of the Southeast LLCRichmond Hill, GA, US
12 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

The Pre-Authorization Specialist is responsible for ensuring that all medical services requiring pre-authorization are approved by insurance providers before patient appointments or treatments. This role involves working closely with healthcare providers, insurance companies, and patients to confirm that all required pre-certifications and authorizations are obtained efficiently. The specialist will play a key role in minimizing delays in patient care, reducing claim denials, and ensuring compliance with insurance policies and procedures.

Key Responsibilities :

1. Authorization and Verification :

  • Obtain prior authorizations for required medical procedures, diagnostic tests, surgeries, medications, and treatments.
  • Verify patient insurance coverage and eligibility for scheduled services.
  • Submit necessary documentation and clinical information to insurance companies to facilitate approval of services.

2. Communication and Coordination :

  • Communicate effectively with insurance providers, medical staff, and patients regarding authorization status, requirements, and any issues that may impact treatment.
  • Collaborate with healthcare providers to gather additional information needed for authorization approvals.
  • Educate patients on their coverage details, out-of-pocket responsibilities, and any prior authorization requirements.
  • 3. Documentation and Tracking :

  • Maintain accurate records of authorization status, approvals, denials, and any related communications.
  • Track and follow up on pending authorizations to ensure timely responses and avoid delays in patient care.
  • Document all actions taken in patient records and keep detailed logs for audit and billing purposes.
  • 4. Insurance and Denial Management :

  • Assist with addressing denied authorizations by gathering additional information or resubmitting requests as needed.
  • Work with billing and claims departments to resolve pre-authorization issues that result in claim denials.
  • Monitor trends in authorization denials to identify and communicate areas for improvement.
  • 5. Compliance and Policy Adherence :

  • Stay up-to-date on insurance company policies, state and federal healthcare regulations, and pre-authorization requirements.
  • Adhere to all HIPAA regulations and ensure patient confidentiality throughout the pre-authorization process.
  • Participate in training and quality assurance programs to maintain a high standard of work.
  • Requirements : Qualifications :

  • Education : High school diploma or GED required; associate degree in finance, accounting, or healthcare administration preferred.
  • Experience : 1-2 years of experience in healthcare pre-authorization, billing, or insurance verification, preferably in a medical office or hospital setting.
  • Technical Skills : Proficiency in practice management software, electronic health records (EHR), and Microsoft Office (Excel, Word, Outlook and Teams).
  • Knowledge : Strong understanding of medical terminology, ICD-10 and CPT coding, and insurance industry practices.
  • Attention to Detail : Exceptional attention to detail and accuracy in financial analysis and data entry.
  • Organizational Skills : Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively.
  • Communication Skills : Excellent verbal and written communication skills, with the ability to communicate clearly with patients, staff, and external parties.
  • Problem-Solving : Strong analytical and problem-solving skills, with the ability to identify and resolve discrepancies in patient accounts.
  • Teamwork : Ability to work collaboratively with other departments and contribute to a positive team environment.
  • Work Environment :

  • Office Setting : This position typically works in an office setting with standard hours.
  • Remote Work : We do offer a hybrid schedule if interested.
  • Physical Requirements : Ability to sit for extended periods, use a computer, and perform repetitive tasks.
  • Compensation and Benefits :

  • Competitive salary based on experience.
  • Comprehensive benefits package, including health and dental insurance.
  • Paid time off (PTO).
  • Opportunities for professional development and advancement.
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