Lead and Office Operations Manager

Lead And Office Operations Manager

USA Insulation of Central Kentucky provides homeowners with comfort, efficiency, and savings through our exclusive USA Premium Foam Insulation. With more than 150,000 homes insulated across the U.S., we're proud to deliver top-quality work and unmatched customer satisfaction. We are looking for a sharp, organized go-getter to take charge of our busy office, manage leads, and help a growing home insulation business run like clockwork.

Responsibilities

• Handle inbound and outbound calls, qualify leads, and schedule appointments for our sales team.
• Maintain our CRM with accurate lead and customer data.
• Create and manage reports for marketing and lead tracking.
• Organize schedules, job boards, and daily logistics.
• Support the General Manager with administrative and marketing tasks.
• Follow up with customers to ensure satisfaction and encourage reviews.
• Learn our products and services inside and out and help us continuously improve how we run.

Qualifications

Benefits

In short, we're not looking for someone who just wants to "manage" an office we're looking for someone who owns it. If you're sharp, driven, and ready to take charge of a role where your work truly matters, you'll fit right in here. We'll give you the tools, training, and trust you bring the energy, initiative, and follow-through.