Overview
Customer Experience Representative - Visual Merchandising
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
What You’ll Do
- Support the daily operations of the store before opening - 6AM start time
- Use merchandising standards to create a visually appealing, stimulating store
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Curate specific product collections for each customer you meet
- Leave a lasting impression
- Engage and connect with our customers on the floor
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority
- Respond to customer feedback in a timely manner and hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
Experience in specialty retail or a retail environment preferredBackground or interest in art, design or fashion merchandising preferredAdaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the storeDemonstrated commitment to creating an exceptional employee and customer experienceAbility to be mobile on the sales floor for extended periodsAbility to lift medium to large items, up to 40 pounds, with proper safety techniquesAvailability to work a flexible schedule, including early morningsPrevious experience in retail visual merchandising or operations strongly preferredEqual Opportunity
Indigo is committed to fostering diversity and inclusion and values your unique background, experiences and perspectives. Accommodation is available upon request during the recruitment process.
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