Tier 2 Windows Engineer (Onsite - Westbury, Long Island)Bit by Bit Inc • Westbury, NY, US

Tier 2 Windows Engineer (Onsite - Westbury, Long Island)

Bit by Bit Inc • Westbury, NY, US

30+ days ago

Job type

Full-time

Quick Apply

Job description

We are hiring a Tier 2 Windows Engineer to work onsite in Westbury, Long Island . This is a full-time position ideal for someone with strong Windows support experience who enjoys hands-on technical work and problem-solving in a fast-paced environment.

Responsibilities :

Provide Tier 2 support for Windows 10 / 11 and Windows Server (2016 / 2019 / 2022)
Troubleshoot desktop, server, and network issues
Manage Active Directory, Group Policy, file / print services
Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
Support endpoint security tools and maintain system compliance
Collaborate with Tier 1 and Tier 3 support as needed
Document all work in a ticketing system
Communicate effectively with both technical and non-technical users

Requirements

3+ years of experience in a Windows support or systems administration role

Proficiency with Microsoft 365, Active Directory, and core networking (TCP / IP, DNS, DHCP)

Experience with remote support tools and system imaging

Strong communication, organization, and troubleshooting skills

Must be punctual, professional, and able to work onsite daily in Westbury, NY

4 days (32 hours) a week of work, including evenings and weekends and occasional vacation coverage

Reliable transportation is required

Preferred Qualifications :

Microsoft certifications (e.g., MCSA, AZ-104, MS-900)

Experience with Hyper-V or VMware

Familiarity with Network monitoring and remote access tools

Benefits

Full benefits package including :

Medical, dental, and vision insurance

Retirement plan

Paid time off and holidays

Certification reimbursement and training opportunities

Contract option available at a higher rate.

Compensation : $65,000 - $75,000 (32 hours / week)

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Engineer Onsite • Westbury, NY, US

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