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Insurance Claims Advocate

Insurance Claims Advocate

Cut N Dry RestorationUpland, CA, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Cut N Dry Restoration is on the lookout for a detail-driven, negotiation-savvy professional to join our fast-paced, mission-focused team as a full-time Insurance Claims Advocate . If you're someone who thrives on turning challenges into victories and enjoys advocating on behalf of others, this might be the perfect opportunity for you.

WHY SHOULD YOU JOIN US?

Based in Upland, CA, this Insurance Claims Advocate role offers competitive hourly pay ranging from $22 to $25 / hour , along with a robust benefits package that includes :

  • Medical, dental, and vision
  • Life insurance
  • 401(k) plan with match
  • Paid time off
  • Vacation pay
  • Sick pay
  • Parental leave
  • Flexible spending account
  • Employee assistance program
  • Continuing education
  • Referral, bonus, and incentive programs

WHO ARE WE?

Cut N Dry Restoration started out as a small family-owned business with the goal of providing high-level service that sets us above the rest. Since our beginning, we have kept countless homes safe and free of harmful mold and bacteria commonly associated with water damage. Our team of dedicated and compassionate IICRC-certified technicians care deeply about ensuring clients can come home to a safe living space and will work day in and day out to make that happen.

To ensure our services are top-notch, we implement continual training for our team and cultivate an open atmosphere where each person does their part for shared success. We understand we would be nowhere near as successful without our hardworking team which is why we reward them with exceptional benefits and the best pay in town . Come join our restoration team!

WHAT ARE THE HOURS?

This is a full-time Insurance Claims Advocate role with a consistent schedule of Monday through Friday, 8 : 00 AM to 5 : 00 PM , with overtime available when needed. You'll work alongside a supportive, high-performing team that values accountability and collaboration.

WHAT DOES YOUR DAY ENTAIL?

As an Insurance Claims Advocate, you'll take charge of a rotating caseload of insurance claims, seeing them through from intake to resolution. You'll regularly communicate with clients and insurance carriers by phone and email, providing updates, resolving issues, and ensuring progress. When settlement offers come in, you'll analyze the details and negotiate with adjusters to secure higher payouts that reflect the true value of the work completed. You'll evaluate policy documents, scopes, invoices, and other supporting materials to strengthen each claim and ensure documentation is both accurate and complete. In partnership with project managers and estimators, you'll build strong case justifications, advocate for fair settlements, and track every detail within our CRM system.

IS THIS THE PERFECT OPPORTUNITY FOR YOU?

  • High school diploma or equivalent
  • 1+ year(s) of experience handling property-casualty insurance claims
  • Familiarity with CRM or claims-management software (e.g., Salesforce, Guidewire ClaimCenter)
  • Experience with or formal training in negotiation tactics
  • Strong written and verbal communication skills
  • Ability to interpret insurance policies, invoices, and estimates as well as work in a metrics-driven environment
  • High emotional intelligence and professionalism
  • Exceptional attention to detail and organizational skills
  • Ability to manage multiple claims simultaneously

    • Prior experience in restoration or insurance billing is a plus. A bachelor's degree is also preferred, but not required. Take the first step by completing our initial 3-minute, mobile-friendly application today. Your next career move starts here!

    Must have the ability to pass a background check.

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    Advocate • Upland, CA, US