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Customer Service Representative

Customer Service Representative

Sam's ClubFederal Way, WA, United States
13 hours ago
Job type
  • Full-time
Job description

Job Summary :

Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.

Responsibilities :

  • Provide information to customers on products and services.
  • Handle returns, exchanges, and complaints efficiently.
  • Manage customer transactions and maintain accurate records.
  • Assist in membership sales and renewal processes.
  • Ensure customer satisfaction and provide professional customer support.

Qualifications :

  • Strong communication and interpersonal skills.
  • Experience in customer service or retail preferred.
  • Knowledge of store products and policies.
  • High school diploma or equivalent.
  • Ability to handle stressful situations professionally.
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    Customer Service Representative • Federal Way, WA, United States