Business Analyst (Underwriting)

Business Analyst - Life Insurance Underwriting - Springfield, MA

Type : Hybrid (3 days onsite per week)

Duration : 11 / 17 / 2025 - 06 / 30 / 2026

Serve as a Business Analysts for projects, applications and technologies within Protection New Business and Underwriting. Directly support the overall Underwriting organization with a focus on our Platform Modernization. Role includes gathering, synthesizing and documenting business requirements, rules configurations and UAT testing requirements. Underwriting platform experience. Must be able to work in a dynamic, matrixed organization, bringing together the perspectives of many and the End-to-End requirements across the customer experience for business sign-off and implementation.

Job Description

As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will :

• Document business requirements with detailed technical specifications
• Understand process flows and ensure interconnectivity of systems and applications
• Act as a liaison between Underwriting and other teams and advocate for necessary changes
• Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
• Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
• Support Business owner, Product Manager and peers to align requirements to roadmaps
• Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
• Update procedural and processes changes
• Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
• Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates
• Work independently and with management on highly visible, divisional / cross-divisional complex products and projects
• Be sought as a key resource for documentation of unique or complex business problems
• Drive continuous improvement and efficiencies beyond own scope of responsibility

Skills : Required Qualifications :

Preferred Qualifications :