Talent.com
Driver Experience Manager NewSparks, Nevada, United States
Driver Experience Manager NewSparks, Nevada, United StatesITS Logistics, LLC • Sparks, NV, US
Driver Experience Manager NewSparks, Nevada, United States

Driver Experience Manager NewSparks, Nevada, United States

ITS Logistics, LLC • Sparks, NV, US
30+ days ago
Job type
  • Full-time
Job description

Driver Experience Manager

This position reports to the Terminal Manager and is responsible for managing driver performance and turnover along with other areas of the driver's experience including recruiting, safety, and compliance.

Primary Duties :

  • Manage hours of service and effectively execute freight / loads to ensure acceptable ITS service standards are met.
  • Effectively manage points and document behaviors.
  • Coach and develop drivers to have high and positive communication and safe driving habits.
  • Coach and develop drivers to effectively utilize ITS technology including ELD's and driver apps.
  • Ensure drivers have acceptable pre and post trips and treat ITS equipment with respect.
  • Build great relationships such that ITS drivers feel that they are an integral part of the organization.
  • Participate in the effective recruiting and onboarding of drivers.
  • Knowledge and capable of administering fleet safety responsibilities.
  • Responsible for ADP and Time and Attendance functions.
  • Additional Duties :
  • Recruiting
  • Ensure staffing needs are met according to business needs.
  • Work with business to identify current and future driver headcount.
  • Manage the pipeline and workflow of driver candidates.
  • Responsible for all duties prior to start date.
  • Compliance
  • Responsible for driver file compliance and annual audits.
  • Manage Lytx camera events.
  • Manage hours of service, DOT regulations, and roadside inspections.
  • Oversee random drug and alcohol testing.
  • Safety
  • Responsible for driver pre-employment drug testing.
  • Facilitate driver RTS onboarding and Smith System instruction.
  • Lead first responder to facilitate critical events.
  • Post incident violation training (ensure the team is trained to facilitate as well).
  • Oversees simulator training.
  • Facilitate noncritical accidents and employee injury events.
  • Direct pre-employment road testing.
  • Serves as the decision maker for safety related corrective actions. Creates and approves all corrective action steps.

Position Requirements

  • The ideal candidate will possess a demonstrated record of accomplishment in transportation industry and be accustomed to working in a fast paced, high volume environment.
  • Additional requirements include :
  • Bachelor's degree in business, logistics or related field preferred.
  • Five (5+) years' experience in the transportation industry. Exposure to planning, dispatch, driver management highly desired.
  • Must possess excellent communication skills, including the ability to negotiate with vendors and carriers.
  • Excellent interpersonal and relationship building skills with employees at all levels of the organization.
  • High level "grit" with the fortitude to remain objective in all situations and manage issues to a successful conclusion.
  • Excellent analytical, judgment and problem-solving skills
  • Create a job alert for this search

    Driver Nevada United • Sparks, NV, US

    Related jobs
    Drive with DoorDash

    Drive with DoorDash

    DoorDash • Silver Springs, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    M1 Gaming Casino Manager

    M1 Gaming Casino Manager

    Carson Nugget • Dayton, NV, US
    Full-time
    Under general supervision directs overall operations and manages all aspects of the Cage / Vault operation, including hires, supervises and evaluates employees. implements.Provides direction, establi...Show more
    Last updated: 30+ days ago • Promoted
    Parts & Service Area Manager - Reno, NV

    Parts & Service Area Manager - Reno, NV

    Stellantis • Verdi, NV, US
    Full-time
    Parts & Service Area Manager.Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.The Area Manager position serves as a liaison between the dealers, the Regional Business ...Show more
    Last updated: 11 days ago • Promoted
    Delivery Driver - No Experience Needed

    Delivery Driver - No Experience Needed

    DoorDash • Silver Springs, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Silver Springs, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Travel and Expense Manager

    Travel and Expense Manager

    VirtualVocations • Reno, Nevada, United States
    Full-time
    A company is looking for a Travel & Expense Manager for the Physician Engagement Team.Key Responsibilities Provide administrative support to the Physician Engagement Team leadership and field sal...Show more
    Last updated: 2 days ago • Promoted
    Delivery Driver - Sign Up and Start Earning

    Delivery Driver - Sign Up and Start Earning

    DoorDash • Incline Village, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    CDL-A Truck Driver | $105K+ | Home weekly

    CDL-A Truck Driver | $105K+ | Home weekly

    Marvin • 96113, CA, US
    Full-time
    Work Location : 3030 Airway Dr, Reno, NV 89502 Job Overview : .Ready to take your career to the next level? Join the transportation team at Marvin! Life on the road has its challenges, but at Marvin, ...Show more
    Last updated: 1 day ago • Promoted
    Delivery Driver

    Delivery Driver

    DoorDash • Incline Village, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Restaurant Delivery

    Restaurant Delivery

    DoorDash • Silver Springs, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Drive with Doordash - No CDL license needed

    Drive with Doordash - No CDL license needed

    DoorDash • Fernley, NV, United States
    Full-time
    No CDL needed / No commercial drivers license.DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day....Show more
    Last updated: 1 day ago • Promoted
    Driver Helper

    Driver Helper

    United Parcel Service • DAYTON, Nevada, United States
    Part-time +1
    As a driver helper you’ll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community. During your shift, you’ll be in an...Show more
    Last updated: 3 days ago • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border Protection • Silver Springs, NV, US
    Full-time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show more
    Last updated: 1 day ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Patton Village, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Refrigerated Truck Driver in Nevada, MO

    Refrigerated Truck Driver in Nevada, MO

    AllTruckJobs • Reno, US
    Full-time
    At Marten Transport—a 2025 TCA Elite Fleet—you’ll go the distance with strong pay, flexible home time, and unmatched support. When you’re behind the wheel with a company that’s built to last, every ...Show more
    Last updated: 30+ days ago • Promoted
    Delivery Driver - Earn Extra Cash

    Delivery Driver - Earn Extra Cash

    DoorDash • Fernley, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDash • Silver Springs, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Carrier Compliance Specialist - Freight Brokerage

    Carrier Compliance Specialist - Freight Brokerage

    ATALNT LLC • Verdi, NV, US
    Full-time +1
    Carrier Compliance — Freight Brokerage.Flexible (remote or hybrid considered).Carrier Compliance Specialist : .TMS + RMIS ownership, fraud program, audit leadership).We’re seeking an expe...Show more
    Last updated: 8 days ago • Promoted