Director, Nursing & Patient Care Staffing and Resource Management

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

The Director of Nursing & Patient Care Staffing is responsible for oversight of clinical scheduling and staffing operations for DUHS. The director will have administrative oversight of daily staffing, staffing policy management, analytics, and disseminating staffing best practices & innovations throughout the organization. Additionally, the director will provide oversight of DUHS staffing technology . In conjunction with Nursing & Patient Care senior leadership, the director will develop strategies for staffing and scheduling to ensure optimal staffing to deliver quality care and meet business requirements. The director will facilitate collaborative working relationships within multiple departments to include the DUHS Float Pool, Patient Flow, and Operations Administrators to ensure leaders have available information to make data driven staffing decisions.

Job duties : Leadership

• Creates a vision and strategies that will ensure adequate numbers of appropriately prepared nursing and other clinical personnel are available for staffing.
• Serves as the DUHS staffing leader responsible for managing day-to-day staffing and scheduling operations.
• Serves as the leader for clinical staffing, ensuring that all supplemental staffing efforts (redeployment, temporary labor, contract labor) are coordinated and consistent across the health system. Ensures that staffing is consistent and continuously improved across the health system.
• Evaluates staffing best practices and incorporate these practices
• Provides mentoring and support for leaders related to staffing, scheduling and supplemental resources.
• Promotes a culture of excellence.

Collaboration & Consulting

Data Analysis

Staffing Systems, Infrastructure, and Continuous Improvement

Knowledge, skills, and abilities

Able to successfully navigate in a fast-paced, matrixed, complex healthcare environment.

Education requirements / preferences

Bachelor or higher degree in Nursing and Master's Degree in related field

Experience requirements / preferences

Five years of nursing experience is required including at least 2 years of experience in a management role.

Licensure / certification

Current or compact RN licensure in the state of North Carolina is required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions :

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.