Customer Relations Representativeebm-papst Inc. • Farmington, CT, US
Customer Relations Representative
ebm-papst Inc. • Farmington, CT, US
30+ days ago
Job type
- Full-time
Job description
Job Description
Job Description
ebm-papst Inc.
Job Description
Department: Customer Relations
Job Title: Customer Relations Representative
Summary: This position is responsible for communicating with customers regarding the companies’ products and services.
Essential Functions of the Job: The essential functions of the job require the person, with or without reasonable accommodation, to perform the following:
- Enter, maintain, and review sales orders as received from OEM customers and authorized distributors. Verify price and delivery and maintain files for orders.
- Communicate with customers on new and existing orders and any special requests. Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.
- Back-up for team members who are out of the office or unavailable.
- Review Open Order Report on a weekly basis. Monitor open order status to make sure customers are ordering within lead times and we are shipping as promised.
- Process sample requests for customers.
- Cooperate with engineering and planning on customer’s projects.
- Responsible for following prototypes.
- Daily review of Past Due Request Date report
- Daily Past Due review
- Work with RMA Coordinator for efficient processing of returns and replacement orders. Authorize credit on RMA’s and invoices to $1,000.
- Resolve billing and shipping errors.
- Be the key contact for the outside sales force and keep them informed of all activity. Keep track of projects.
- Help the outside sales force sell our product line and advise them of new opportunities.
- Keep the Customer Relations Manager informed of any areas of concern.
- Work with Purchasing to maintain expedite incoming shipments as needed.
- Use the following software programs while performing the job: SAP, Microsoft Excel and Word.
- Perform all other duties as assigned.
Recommended Education and/or Experience
Associate's Degree in a related field; or minimum two years related experience; or combination of education and related experience.
All Employees are expected to:
- Follow the Employee Handbook policies and procedures and uphold organizational values.
- Contribute to building a positive work environment.
- Report for work consistently and on time.
- Report to supervision conditions or practices that are unsafe to ebm-papst and its employees.
Create a job alert for this search
Customer Relations Representative • Farmington, CT, US
Similar jobs
Old Forge Road, Rocky Hill, Connecticut 06067.TruGreen accepts applications on an ongoing basis.As a TruGreen Field Sales Representative, you'll be the welcoming face out in the neighborhood, meeti...Show more
As an Account Representative, you will enter a two-year training program to gain sales experience, product knowledge and further develop skills needed to become a sales representative.Medical, dent...Show more
The Delaney Agency is looking for individuals interested in working remotely as Life Insurance Sales Representatives.This is a work-from-home opportunity for coachable, disciplined individuals who ...Show more
Account Success Representative (ASR) - Fully RemoteSimiTree is looking for an outstanding Account Success Representative to join our Revenue Cycle Management team to assist with providing quality o...Show more
Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world.We are uniquely positioned to help customers with the most challen...Show more
Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...Show more
Commercial Relationship Specialist-Production AG** At UMB Bank, the Sr.Commercial Relationship Specialist role provides a highly skilled level of support to Relationship Managers and Clients within...Show more
Handle inbound and outbound calls, addressing customer inquiries and concerns.Resolve customer issues and complaints with professionalism and efficiency.Document call details and maintain accurate ...Show more
Enthusiastic self motivated Automotive sales professionals needed for new Alfa Romeo dealership.Successful candidates will guide clients through the selection/order process and build/maintain a hap...Show more
Career Opportunities with A gent AllianceCareers with Agent AllianceCurrent job opportunities are posted here as they become available.Our representatives meet remotely with individuals who have si...Show more
Due to recent expansions into new markets, our company is looking to quickly bring on a driven individual to join our Promotional Sales Team as a Retail Brand Sales Representative!.With the assista...Show more
The Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling.This role fosters customer satisf...Show more
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.Nalco Water, an Ecolab Company, is seeking...Show more
The Account Representative will be responsible for managing key customer accounts, driving sales growth, and ensuring customer satisfaction within the specialty metals sector, with a focus on strip...Show more
Join our rapidly expanding sales team where a dynamic atmosphere fuels growth and teamwork! The average team representative typically earns $70-$100k their first year, and our exceptional reps make...Show more
Globe Life American Income Division Remote Sales RepRead all the information about this opportunity carefully, then use the application button below to send your CV and application.DescriptionDisco...Show more
REMOTE) Family Law Attorney Opportunity | Rapidly Growing Firm! Lucrative Bonus Opportunity!.This Jobot Job is hosted by: William Zaranka.Are you a fit? Easy Apply now by clicking the "Apply" butto...Show more
Territory Sales Representative.If you are currently an employee of Herc Rentals, please apply using this link:.Herc Employee Career Portal (https://performancemanager4.ZHP23EM4ncylkxJuws98oCREXt5QR...Show more
Field Sales Representative
TruGreen Limited Partnership • Rocky Hill, CT, United States
Full-time
Last updated: 4 days ago • Promoted
Account Representative
Kimball Midwest • Haddam, CT, United States
Full-time
Last updated: 4 days ago • Promoted
Home Based Insurance Sales Representative
The Delaney Agency llc • Springfield, MA, US
Remote
Full-time
Quick Apply
Last updated: 13 days ago
Account Success Representative (ASR) - Fully Remote
SimiTree • Hartford, CT, United States
Remote
Full-time
Last updated: 10 days ago • Promoted
Managed Services Sales Representative
Oracle • Hartford, CT, United States
Full-time
Last updated: 4 days ago • Promoted
Alterations Customer Service Representative
David's Bridal, LLC. • West Springfield, MA, United States
Part-time
Last updated: 30+ days ago • Promoted
Sr. Commercial Relationship Specialist-Production AG
UMB Bank • Hartford, CT, United States
Full-time
Last updated: 3 days ago • Promoted
Customer Service Representative
Northeastern Chimney • West Hartford, CT, USA
Full-time
Quick Apply
Last updated: 30+ days ago
Alfa Romeo Automotive Sales-Sales Representative
Valenti Alfa Romeo • Hartford, CT, US
Full-time
Last updated: 30+ days ago • Promoted
Remote Customer Service / Sales Representative
Agent Alliance • Hartford, CT, United States
Remote
Full-time
Last updated: 10 days ago • Promoted
Retail Brand Sales Representative
Ignited Principles Inc. • Hartford, CT, US
Full-time
Quick Apply
Last updated: 30+ days ago
Senior Account Representative
Genuine Parts Company • Windsor, CT, United States
Full-time
Last updated: 4 days ago • Promoted
Technical Sales Representative
Ecolab Inc. • Springfield, Massachusetts, US
Full-time
Last updated: 14 days ago • Promoted
Account Representative
AMETEK • Wallingford, CT, United States
Full-time
Last updated: 4 days ago • Promoted
Solar Sales Representative
Eos Energy LLC • Manchester, CT, United States
Full-time
Last updated: 4 days ago • Promoted
Remote Sales Representative
Globe Life American Income Division • Bloomfield, CT, United States
Remote
Full-time
Last updated: 10 days ago • Promoted
Customer Service Representative (Aerospace)
Jobot • South Windsor, CT, US
Full-time +1
Last updated: 4 days ago • Promoted
Territory Sales Representative
Herc Rentals • Bloomfield, CT, United States
Full-time
Last updated: 4 days ago • Promoted