Cafe Manager

Job Summary

• Directly supervises and coordinates activities of sales workers.

General Accountabilities

• Provides customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Monitors sales activities to ensure that customers receive satisfactory service and quality goods.
• Inventories stock and reorders when inventory drops to a specified level.
• Assigns employees to specific duties.
• Enforces safety, health, and security rules.
• Examines product to ensure that it is correctly priced and displayed.
• Authorizes payments and merchandise returns.
• Establishes and implements policies, goals, objectives, and procedures.
• Confers with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• *The company reserves the right to add or change duties at any time.

Job Qualifications

• Management Experience
• Servsafe or equivalent
• High School diploma

Skills

• Critical thinking
• Service orientation
• Judgment and decision making
• Management of personnel resources
• Time management
• Complex problem solving
• Instructing