Quality Assurance Rep, Manufacturing -80-90K FTE + Benefits + Stock Options - Delanco, NJ

Quality Representative, Manufacturing - FTE - 80-90K / yr + Benefits & Stock Options - Delanco, NJ

As a technical expert in manufacturing, you will resolve issues concerning plant products and quality services, both in the plant and in the field. You will also perform analyses, provide recommendations, and implement actions to measure and improve quality. You will collaborate with the customer and use your subject matter expertise of the client’s quality program and documents to ensure the plant and worksite operations adhere to the company quality standards and expectations.

This role is located in the Delanco, NJ plant.

Primary Responsibilities :

• Maintain detailed understanding of plant products, processes, blueprints, quality standards, construction methodology, and the Client's quality program and documents, to provide subject matter expertise to the plant and worksite operations.
• Develop and maintain reports to measure quality and service levels, while providing analysis and action plans to improve performance. Roll data up through the broader Brand Promise scorecard and participate in meetings with other plant quality personnel.
• Systematically and proactively expand and improve the plant quality assurance program, through developing, maintaining, coordinating, and implementing systems and procedures.
• Maintain and proactively upgrade quality standards in all plant departments, as needed.
• Conduct field and internal plant audits, research issues, and communicate findings and recommendations to the Manufacturing quality team, Worksite, and Architectural Services (ASD).
• Resolve all questions and issues from Worksite Operations, while providing a high level of communication and timely resolution through identifying root cause, corrective actions, and preventive actions.
• Troubleshoot product quality issues and work closely with Worksite, ASD, and Field Coordinators on items identified for Product Action Requests (PARs).
• Integrate monthly or quarterly manufacturing quality topics into weekly audit activities.
• Ensure adherence to Plant Installed Window certification requirements and provide training as needed.
• Monitor and plan execution related to rollouts of audits, prototypes, new materials, and / or design changes, alongside Procurement, Architectural Services, Field Coordinators, and Manufacturing quality personnel.
• Support the training and guidance of Manufacturing Quality Coordinators and plant Quality personnel.
• Provide training to new employees and new plant start-ups, as needed.
• Coordinate and manage special projects as directed.

Qualifications :