Remote - Customer Service Rep

Our organization is growing, and we’re looking for reliable, motivated individuals who want to build a lasting career while working remotely. If you enjoy connecting with people, learning new skills, and being part of a purpose-driven team, this could be the perfect opportunity for you. This position allows you to work from home while assisting members who have requested information about available programs designed to help protect their families and strengthen their financial security. You’ll meet with them virtually, answer questions, explain options, and ensure they have the information they need to make informed decisions. This is an ideal role for someone who values flexibility, personal growth, and being part of a supportive environment that provides clear direction and continuous development. Primary Responsibilities Communicate with members daily through phone and video calls Schedule and host virtual appointments to review available program information Explain details clearly, providing guidance and clarity to each member Assist clients in completing simple online forms and required documentation Keep detailed, organized records of communications and follow-ups Work closely with leadership to develop skills and meet team objectives Maintain a high level of professionalism and accuracy in all interactions What We Offer 100% remote position with the flexibility to organize your own schedule Complete training program and personalized mentorship to help you succeed Weekly pay and clear advancement opportunities within the organization Health and wellness benefits available after the introductory period Workshops, team meetings, and leadership development sessions Supportive, collaborative culture built on integrity and trust Ideal Candidate Strong verbal and written communication abilities Dependable, detail-oriented, and able to manage time effectively Comfortable with Zoom, spreadsheets, and other basic computer tools Self-motivated with a genuine desire to help others Must be at least 18 years old with a high school diploma or equivalent Experience in client relations, administration, or service-oriented work is an asset but not required Additional Information All interviews, onboarding, and training are conducted virtually to ensure safety and accessibility. This position offers long-term stability, meaningful work, and a clear path for personal and professional development. If you’re ready to start a rewarding remote career where you can grow, contribute, and make a difference — apply today to learn more.