Operations Analyst
Yoke Group, LLCPhiladelphia, PA, US1 day ago
Job type
- Full-time
Job descriptionAssist in quickly onboarding carriers into our network so our Operations Team is Act as oversight and a "barrier to entry," e?ectively filter out any subpar, Yoke's operational risk exposure. Look for ways and opportunities for Yoke it grow and improve its carrier Actively monitor carrier compliance for any fraud-related issues. Manage daily high call and email volume. Proactively scrub data to keep all records up-to-date. Run credit on new customer set-ups to present business case to C-Level for A personal desire for organization and thoroughness, both verbal and written, Proactive and healthy work ethic where looking ahead into what will be needed Confidence and experience in multitasking in a professional environment. A solid comfort level talking on the phone, communicating over text, email, and Bachelor's degree in Business Administration, Logistics, or a job-specific related Strong computer skills, including proficiency in Google Suite and Microsoft Excellent written and verbal communication skills. Ability to work independently and as part of a team. Exceptional organizational and time-management abilities. Knowledge of the transportation and logistics industry as well as experience Sales or customer service experience is highly desirable. This is an in-person role with 3-4 days weekly required at either our Philadelphia o?ce. This role will require 4-5 working weekends annually. Yoke Group, LLC o?ers a comprehensive compensation package including a base salary, health
COMPANY OVERVIEW
Yoke Group, LLC is a rapidly growing freight carrier and brokerage specializing in the
live entertainment space. Our warehouses in Nashville and Las Vegas along with our
Miami, Nashville, Las Vegas, and Philadelphia o?ces help us successfully coordinate
over 10,000 annual shipments.
ABOUT THE ROLE
Yoke is looking for a high-energy and motivated operations representative to
orchestrate management of our vendor networks and compliance functions. The ideal
candidate is someone who is fastidious and organized by nature while being able to
keep up with a fast-paced industry / o?ce environment and multitask across multiple
departments, stakeholders, and 3rd parties. The Operations Compliance Coordinator
will be responsible for onboarding and vetting both carriers and vendors while ensuring
they are up to Yoke's standards, and managing all related databases. This role reports
directly to the Head of Operations.
DUTIES AND RESPONSIBILITIES
- Manage Yoke Transport's full carrier network with respect to minimum standards
and qualifications as well as updating carrier profiles as they evolve.
able to contract them out on our shipments.
suspect, and potentially fraudulent carriers and vendors in order to reduce
network.
credit approval.
SKILLS AND QUALIFICATIONS
with a keen eye for detail.
and a willingness to stay "logged on" until the job is done is pivotal.
Experience with problem solving and decision-making on the fly.
jumping back and forth between all three.
field.
O?ce.
with transportation and freight brokerage is a plus.
insurance o?erings, 401k match, and more.
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Analyst • Philadelphia, PA, US
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