Front Desk Associate

Front Desk Associates At Big Sky Resort

Big Sky Resort, LLC, located in Big Sky, Montana, seeks nine (9) full-time, temporary front desk associates. Dates of need : November 1, 2025, to April 28, 2026.

Duties : greeting guests, assisting with check-ins, processing transactions, answering questions in-person and on the phone in a friendly manner, and remaining available to assist guests as needed throughout their stay and assist with departures. Front desk associates will also work with other departments at Big Sky Resort to assist guests and team members to solve problems, including but not limited to coordinating lost and found items, placing maintenance work orders, distributing master keys to employees, and transferring phone calls to the appropriate department. Will report directly to the front desk manager at Big Sky Resort.

Requirements : no minimum education required. Three (3) months of prior work experience required. Location : all worksites located in Madison County, Montana. Daily transportation : daily transportation to and from worksite is provided. Travel is not required. On-the-job training is provided.

Schedule : 35 hours per week. Monday through Sunday (schedule varies). Work schedule can include evening, weekend, and holiday hours. Shifts examples : 7 : 00am - 2 : 00pm, 3 : 00pm - 10 : 00pm, or 1 : 00pm - 8 : 00pm (shift hours may vary). A single workweek will be used to compute wages due.

Wage & Benefits : $15.45 per hour, paid weekly. Overtime is available at $23.18. Front desk associates may be eligible for commission based on upsells and walk-in reservations. Additional, optional benefits may be offered to worker, for worker's sole benefit, including but not limited to 401k. If voluntarily elected by worker, employee costs / contributions for benefits will be deducted from paycheck. Optional housing is offered for workers who are relocating to begin employment on a first come, first serve basis. Cost of housing, if elected, is up to $175.00 per week, to be deducted from paycheck if housing is elected. A one time, partially refundable $150.00 security deposit is required to be paid directly to employer upon acceptance of housing. A $50 non-refundable cleaning fee is included in the security deposit. Employer will make all deductions from the worker's paycheck required by law.

Inbound / Outbound Transportation & Subsistence : if the worker completes 50% of the work contract period, employer will pay directly for and / or reimburse workers for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, employer will provide or pay for worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer. The employer will pay directly for and / or reimburse workers for all reasonable inbound transportation and subsistence costs within the first workweek. The employer will pay directly for and / or reimburse workers for all reasonable outbound transportation and subsistence costs during the last workweek. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence will be provided at a rate of $16.28 per day during travel to a maximum of $68.00 per day with receipts.

Guarantee : the employer guarantees to offer work for hours equal to at least three fourths of the workdays in each 12-week period of the total employment period. Tools : the employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. Visa & related expenses : H-2B workers will be reimbursed in the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by government (excluding passport fees).

How to apply : inquire or send applications, indications of availability, and / or resumes to Montana State Workforce Agency, P.O. Box 1728, 1315 East Lockey, Helena, MT 59604, (406) 444-2981 or the job service office nearest you. Mail resume to Hannah Damberg, Big Sky Resort, P.O. Box 160001, Big Sky, MT 59716, (406) 995-5706.