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Air Export and Domestic Ops Manager

Air Export and Domestic Ops Manager

Horizon Air FreightInwood, NY, USA
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Reports to : Managing Director

Location : This role is based in Inwood NY 11096

Key Responsibilities :

  • Robust understanding of the coordination and facilitation of all air export and domestic

transport processes including, but not limited to, airline / carrier bookings, documentation,

AES, preparation of warehouse picking lists and the tracking of shipments

  • Overseeing the accuracy of data input and shipment details into the company's CRM
  • platform to ensure the integrity of metrics and KPI's

  • Takes initiative to pro-actively address and strategically resolve all shipment / carrier delays,
  • customs hold's, documentation errors, revisions to carrier ETD / ETA schedules and other

    unexpected issues that occur

  • Demonstrates the ability to make timely executive operational decisions on a day-to-day
  • basis

  • Communicates and articulates efficiently with customers, airlines and over the road carriers
  • on shipment status and / or delays both verbally and via email when needed during in and nonoffice hours

  • Experienced with procuring cost effective transportation options, while also introducing new
  • alternative vendors / providers to the organization

  • Skilled in conducting carrier RFQ's, RFP's and coordinating contract negotiations
  • Experience with vendor invoice review, cost auditing and billing reconciliation
  • Maintains strong relationships with all existing company partnerships (carriers / vendors /
  • foreign agents)

  • Works to upsell current clients on additional value of Horizon's product and service offerings
  • when the opportunity arises, while also identifying new logo opportunities

  • Diligently ensures all export and domestic air departments continuously adhere to all TSA
  • regulations and requirements

  • Ensures all direct reports comply with internal company operational procedures & policies,
  • while also taking initiative to present process improvement initiatives to existing workflows

  • Other tasks as assigned
  • The Ideal Candidate

    Minimum of 4+ years' experience in logistics, with a proven track record of managing

    teams effectively

  • Familiarity with various industry operating systems
  • Swift ability to learn and implement new technologies
  • Prior experience with managing a export / domestic team of 10+ individuals
  • Astute attention to detail, proactive in preventing errors and diligent with avoiding penalties
  • Possesses time management skills to work under pressure with tight deadlines, while being
  • able to pivot when circumstances change and rise to new challenges

  • Exhibits interpersonal skills and has a team mindset
  • Working knowledge with TSA IACMS and KSMS platforms
  • Computer literate with experience with Word, Excel and PowerPoint
  • Perishable shipment experience a plus
  • Education

  • High School Graduate, college degree a plus
  • Industry certifications a plus (Hazmat certified, TSA Certified)
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    Ops Manager • Inwood, NY, USA

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