Reports to : Managing Director
Location : This role is based in Inwood NY 11096
Key Responsibilities :
- Robust understanding of the coordination and facilitation of all air export and domestic
transport processes including, but not limited to, airline / carrier bookings, documentation,
AES, preparation of warehouse picking lists and the tracking of shipments
Overseeing the accuracy of data input and shipment details into the company's CRMplatform to ensure the integrity of metrics and KPI's
Takes initiative to pro-actively address and strategically resolve all shipment / carrier delays,customs hold's, documentation errors, revisions to carrier ETD / ETA schedules and other
unexpected issues that occur
Demonstrates the ability to make timely executive operational decisions on a day-to-daybasis
Communicates and articulates efficiently with customers, airlines and over the road carrierson shipment status and / or delays both verbally and via email when needed during in and nonoffice hours
Experienced with procuring cost effective transportation options, while also introducing newalternative vendors / providers to the organization
Skilled in conducting carrier RFQ's, RFP's and coordinating contract negotiationsExperience with vendor invoice review, cost auditing and billing reconciliationMaintains strong relationships with all existing company partnerships (carriers / vendors /foreign agents)
Works to upsell current clients on additional value of Horizon's product and service offeringswhen the opportunity arises, while also identifying new logo opportunities
Diligently ensures all export and domestic air departments continuously adhere to all TSAregulations and requirements
Ensures all direct reports comply with internal company operational procedures & policies,while also taking initiative to present process improvement initiatives to existing workflows
Other tasks as assignedThe Ideal Candidate
Minimum of 4+ years' experience in logistics, with a proven track record of managing
teams effectively
Familiarity with various industry operating systemsSwift ability to learn and implement new technologiesPrior experience with managing a export / domestic team of 10+ individualsAstute attention to detail, proactive in preventing errors and diligent with avoiding penaltiesPossesses time management skills to work under pressure with tight deadlines, while beingable to pivot when circumstances change and rise to new challenges
Exhibits interpersonal skills and has a team mindsetWorking knowledge with TSA IACMS and KSMS platformsComputer literate with experience with Word, Excel and PowerPointPerishable shipment experience a plusEducation
High School Graduate, college degree a plusIndustry certifications a plus (Hazmat certified, TSA Certified)