Inside Sales Specialist
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Under supervision of the Inside Sales Supervisor, the Inside Sales Specialist is responsible for executing a variety of outbound Inside Sales calls to established customers and prospects in the independent, retail and chain business segments. This includes new business development, territory and pipeline management and selling products and promotions to expand and retain existing business. The ideal candidate is a self-motivated hunter driven to win new business and grow existing customers revenue.
Primary Duties and Responsibilities :
- Conducts outbound tele sales calls to targeted groups of customer accounts
- Develops and maintains strong customer relationships with an assigned group of customer accounts
- Conducts prospecting calls to recruit customers interested in doing business with the Company
- Accesses inventory and order entry platform to assist customers with product needs
- Participates in daily team huddles and role-play business scenarios
- Enters and maintains integrity of data in company CRM software programs
- Complies with all appropriate policies, procedures, safety rules and regulations
- Supports the Inside Sales Team and performs related duties as assigned
- Meets performance standards including call productivity, account coverage, new business development, customer retention, sales growth and collection of competitive data
Required Skills and Experience :
Requires 1-2 years of experience (could include internship) of selling to customers in a commission-based environment (not customer service)Exposure to fields such as business administration, accountancy, sales and marketingHunter mentality with the drive to continually seek out businessStrong interpersonal skills; ability to make personal connections with customersArticulate and courteous phone manner; ability to actively listen to othersGood mathematical skills. Good decision-making skillsStrong time management skills; ability to manage multiple tasks without sacrificing quality or timeliness of workAbility to work effectively in a team environmentStrong organizational skills; attention to detailGood computer skills; Microsoft Word, Excel, and CRM experienceWork Environment :
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsThe noise level in the work environment is generally moderate to noisyPhysical and Mental Requirements :
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsSedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearingVisual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus75% or more time is spent looking directly at a computer75% or more time is spent interacting with customers on the telephoneAssociate is occasionally required to stand, walk (or otherwise be mobileAbility to deal with stressful situations as they ariseCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com.