Customer Story Development Manager

A company is looking for a Manager, Customer Story Development.

Key Responsibilities :

Conduct detailed customer interviews to capture compelling stories

Advocate for the Customer Marketing program, engaging with customers and partners

Manage the full content development cycle to ensure timely delivery of high-quality content

Required Qualifications :

Blend of technical acumen, creative storytelling, and strategic thinking

Exceptional interviewing and storytelling capabilities

Proven project management skills with experience in handling multiple stories

Strong experience in content development and management

Knowledge of ServiceNow's target industries and solutions is beneficial