Sr. Product Manager

Job Description

Job Description

First Entertainment Credit Union is looking for a strategic and result-driven Sr. Product Manager- Deposits & Pricing to lead and grow our credit union and entertainment-focused financial services. This role requires expertise in product management, business strategy, process optimization, vendor management, and P&L oversight—all while delivering tailored financial solutions that meet the unique needs of credit union members and entertainment industry professionals.

The ideal candidate has a deep understanding of member-focused financial products, digital banking, and payment solutions and is comfortable navigating the dynamic financial landscape of the entertainment industry, such as irregular income patterns, royalty structures, and industry-specific lending solutions.

This is a full-time, hybrid opportunity reporting to the VP of Product and is based in Hollywood, CA. The targeted salary in California is between $110,000 to $130,000.

Responsibilities

• Execute a strategic roadmap for credit union financial services, with a focus on entertainment professionals’ unique banking, lending, and wealth management needs.
• Support management of the P&L, ensuring sustainable revenue growth while maintaining member-first financial solutions.
• Drive agile product development to enhance digital banking experiences and introduce innovative financial products for members.
• Monitor entertainment industry economic trends and credit union best practices to drive competitive positioning.
• Oversee and streamline operational processes, ensuring compliance with NCUA regulations, state financial laws, and entertainment industry-specific financial requirements.
• Manage third-party vendor relationships, including payment processors and digital banking platforms.
• Champion process automation and efficiency, improving member experience while reducing operational costs.
• Work closely with internal credit union teams, entertainment unions, guilds, and industry associations to align financial services with members’ evolving needs.
• Partner with technology teams to drive digital transformation, ensuring seamless banking experiences for entertainment professionals with unpredictable income streams.
• Collaborate with marketing and community outreach teams to enhance member engagement and drive financial literacy for entertainment industry workers.
• Support and drive meaningful insight research and development
• Develop and maintain key performance indicators (KPIs) to track and report on business unit success in loan growth, deposit expansion, member satisfaction, and operational efficiency.
• Deliver insightful financial and operational reports to credit union leadership, ensuring transparency and data-driven decision-making.
• Assess market trends, competitor offerings, and member behavior to refine and enhance product and service offerings.
• Perform other tasks as assigned.

Requirements

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.