Talent.com
Retail Associate
Retail AssociateRoss Stores • Denver, CO, US
Retail Associate

Retail Associate

Ross Stores • Denver, CO, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • SUPERVISORY RESPONSIBILITIES : None

    CO BENEFITS

    The base pay range for this role is $14.81 - $15.31. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical / Dental / Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life / ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days / year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

    Create a job alert for this search

    Retail Associate • Denver, CO, US

    Related jobs
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor Holdings • Littleton, CO, US
    Full-time +1
    Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.Our Sales Associates c...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Nestle • Lone Tree, CO, United States
    Full-time
    At Nespresso, we place people and specialty coffee at the heart of what we do.As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine...Show more
    Last updated: 30+ days ago • Promoted
    Retail Team Member – Flexible Hours

    Retail Team Member – Flexible Hours

    fastmarket • Broomfield, CO, US
    Full-time +1
    Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly for every cu...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Energy Sales Retail Associate

    Energy Sales Retail Associate

    Sunrun • Denver, CO, US
    Full-time
    Everything we do at Sunrun is driven by a determination to transform the way we power our lives.We strive to foster an environment you can thrive in through our commitment to diversity, inclusion a...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate - Part-time

    Retail Sales Associate - Part-time

    Big 5 Sporting Goods • Denver, CO, US
    Part-time
    Retail Sales Associate - Part-time.Big 5 Sporting Goods is seeking an energetic, sports-minded individual to join our customer service team. Available openings are generally filled by enthusiastic, ...Show more
    Last updated: 1 day ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Skechers • Denver, CO, US
    Full-time
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Retail Associate

    Seasonal Retail Associate

    Columbia Sportswear • Castle Rock, CO, United States
    Full-time
    Flexible work schedules with opportunities for advancement.Employee Discounts from all our brands which include Columbia, prAna, Sorel, and Mountain Hardwear. Wellness time off to support your healt...Show more
    Last updated: 27 days ago • Promoted
    Retail Sales Associate, Key Holder

    Retail Sales Associate, Key Holder

    DXL Group • Westminster, CO, United States
    Full-time
    DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by pr...Show more
    Last updated: 27 days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Staples • Englewood, CO, US
    Part-time
    Sales Associates provide exceptional customer service with our customers' needs in mind.You'll help customers find products, provide solutions, and handle returns or online pickups.You'll also be c...Show more
    Last updated: 16 days ago • Promoted
    Retail Sales Associate - 0392

    Retail Sales Associate - 0392

    First Cash, Inc. • Federal Heights, CO, US
    Full-time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...Show more
    Last updated: 30+ days ago
    Retail Sales Associate

    Retail Sales Associate

    ZWILLING J.A. HENCKELS • Littleton, CO, US
    Part-time
    ZWILLING is looking for a part time Sales Associate to join our retail sales team.The ideal candidate will be a results-driven, self-motivated, team player with a strong focus on customer service a...Show more
    Last updated: 30+ days ago • Promoted
    Retail Team Member - Flexible Hours

    Retail Team Member - Flexible Hours

    FastMarket • Broomfield, CO, United States
    Full-time +1
    Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly for every cu...Show more
    Last updated: 2 hours ago • Promoted • New!
    Retail Cosmetics Sales Associate - Prestige Beauty, Flat Iron Crossing - Full Time

    Retail Cosmetics Sales Associate - Prestige Beauty, Flat Iron Crossing - Full Time

    Macy's • Broomfield, CO, United States
    Full-time +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show more
    Last updated: 25 days ago • Promoted
    Retail Associate – Grab-and-Go Kiosk

    Retail Associate – Grab-and-Go Kiosk

    Olive and Finch • Denver, CO, USA
    Full-time
    Quick Apply
    Brand Ambassador – Grab-and-Go Kiosk at Denver International Airport.Olive & Finch, a proudly independent Denver-owned restaurant, is seeking dynamic and personable Brand Ambassadors to join ou...Show more
    Last updated: 30+ days ago
    Checkout Team Associate

    Checkout Team Associate

    Walmart • Broomfield, CO, US
    Full-time +1
    WM Supercenter #5341 500 Summit Blvd Broomfield, CO 80021-8219.Shift may start between 4 : 00am - 7 : 00am.Shift may start between 7 : 00am - 9 : 00am. Front End Checkout associates run our registers.They s...Show more
    Last updated: 5 days ago • Promoted
    Retail Associate

    Retail Associate

    Denver Staffing • Denver, CO, US
    Full-time
    Join Ross : Retail Associate Opportunity.Our values start with our people.Join a team that values you at Ross, our leading off-price retail chain with a strong track record of success and growth.Our...Show more
    Last updated: 22 days ago • Promoted
    Retail Associate

    Retail Associate

    Girl Scouts of Colorado • Denver, CO, US
    Full-time
    Quick Apply
    GENERAL PURPOSE : Functions as a member of the retail team in Denver shop to ensure excellent customer service.ESSENTIAL DUTIES / RESPONSIBILITIES : . Customer Service Maintain high standards for custome...Show more
    Last updated: 9 days ago
    Retail Production Associate - Central Park Store

    Retail Production Associate - Central Park Store

    Veterans Staffing • Denver, CO, US
    Full-time
    Please note : This position will be posted through 11 / 28 / 2025.Excellent customer service skills are a must! Full-time positions are available. Please tell us about your availability! Our Retail Cente...Show more
    Last updated: 14 hours ago • Promoted • New!