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Traffic Coordinator

Traffic Coordinator

CREO GROUPLeominster, MA, US
23 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Title : Traffic Coordinator

Classification : Hourly / Non-Exempt

Reports To : Logistics Manager (or assigned designee)

Schedule : Monday - Friday | 8 : 00AM - 4 : 30PM

Travel Required : None

Summary of Responsibilities :

To process customer orders in a timely manner, utilizing customer-specific websites or email addresses and mandated parameters. Schedule customer pick-ups and alert customers when their assigned carriers do not meet their schedules.

Essential Functions :

  • Maintain a clean, organized office environment.
  • Continuously read, assimilate, and apply customer compliance instructions and timetables to prevent non-compliance penalties and charges.
  • After initial routings have been entered, send sales orders and all related customer routing documents to the Sardis facility. Assist the Sardis team with any potential customer issues / compliances.
  • Create all customer documents based upon their requirements (Pick Tickets, Shipping Labels, Master BOL’s, Custom Documents, Quick Base entries, etc.).
  • Create daily shipping schedules and coordinate with Shipping / Warehouse Managers on the daily shipping schedule. Work closely with customer-specific trucking companies by assigning pickup appointments that comply with customer standards.
  • Communicate and interact with Shipping / Warehouse Managers, Customer Service, and Distribution Managers to ensure smooth flow of shipments, satisfying all Customer Compliance demands, and avoiding penalties or fines.
  • Immediately report any issues with product or equipment, unsafe conditions, or actions of other employees to the Logistics Manager.
  • Perform other duties as assigned by the Logistics Manager (or designee).

Required Skills :

  • Required to work safely, following all company safety rules and procedures.
  • Good basic math, reading, writing, and communication skills.
  • Ability to maintain a good attendance record.
  • Working knowledge of computers and printers.
  • Experience using Microsoft Office products and IQMS applications.
  • Competencies :

  • Commitment to workplace safety : follow policies and procedures, wear proper PPE in designated areas, complete assigned training.
  • Quality compliance : double-check paperwork, labels, and schedules for accuracy; identify and correct errors; follow through with missed customer pick-ups and report carrier issues through required channels.
  • Attendance : maintain reliable attendance in accordance with company policy, arrive 5 minutes before shift start, take breaks only at assigned times, work entire scheduled shifts, and communicate properly when requesting time off.
  • Physical Requirements :

  • Ability to occasionally lift and move materials up to 25 pounds.
  • Ability to work in a manufacturing environment with noise, dust, and temperature variations.
  • Benefits

    We are proud to offer a comprehensive benefits package designed to support your health, financial security, and overall well-being.

  • 401(k) Matching
  • Basic Life / AD&D Insurance
  • Long-Term Disability
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short-Term Disability
  • Paid Time Off (PTO)
  • The CREO Group is an Equal Opportunity Employer. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Employee may be asked by a Supervisor or Manager to perform other job-related duties. Duties, responsibilities and activities may change at any time with or without notice. This job description is not a contract for employment; either employee or CREO Group may terminate employment at any time, for any reason, without notice and without cause.

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    Traffic Coordinator • Leominster, MA, US

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