Job Description
Job Description
Job Title : Traffic Coordinator
Classification : Hourly / Non-Exempt
Reports To : Logistics Manager (or assigned designee)
Schedule : Monday - Friday | 8 : 00AM - 4 : 30PM
Travel Required : None
Summary of Responsibilities :
To process customer orders in a timely manner, utilizing customer-specific websites or email addresses and mandated parameters. Schedule customer pick-ups and alert customers when their assigned carriers do not meet their schedules.
Essential Functions :
- Maintain a clean, organized office environment.
- Continuously read, assimilate, and apply customer compliance instructions and timetables to prevent non-compliance penalties and charges.
- After initial routings have been entered, send sales orders and all related customer routing documents to the Sardis facility. Assist the Sardis team with any potential customer issues / compliances.
- Create all customer documents based upon their requirements (Pick Tickets, Shipping Labels, Master BOL’s, Custom Documents, Quick Base entries, etc.).
- Create daily shipping schedules and coordinate with Shipping / Warehouse Managers on the daily shipping schedule. Work closely with customer-specific trucking companies by assigning pickup appointments that comply with customer standards.
- Communicate and interact with Shipping / Warehouse Managers, Customer Service, and Distribution Managers to ensure smooth flow of shipments, satisfying all Customer Compliance demands, and avoiding penalties or fines.
- Immediately report any issues with product or equipment, unsafe conditions, or actions of other employees to the Logistics Manager.
- Perform other duties as assigned by the Logistics Manager (or designee).
Required Skills :
Required to work safely, following all company safety rules and procedures.Good basic math, reading, writing, and communication skills.Ability to maintain a good attendance record.Working knowledge of computers and printers.Experience using Microsoft Office products and IQMS applications.Competencies :
Commitment to workplace safety : follow policies and procedures, wear proper PPE in designated areas, complete assigned training.Quality compliance : double-check paperwork, labels, and schedules for accuracy; identify and correct errors; follow through with missed customer pick-ups and report carrier issues through required channels.Attendance : maintain reliable attendance in accordance with company policy, arrive 5 minutes before shift start, take breaks only at assigned times, work entire scheduled shifts, and communicate properly when requesting time off.Physical Requirements :
Ability to occasionally lift and move materials up to 25 pounds.Ability to work in a manufacturing environment with noise, dust, and temperature variations.Benefits
We are proud to offer a comprehensive benefits package designed to support your health, financial security, and overall well-being.
401(k) MatchingBasic Life / AD&D InsuranceLong-Term DisabilityHealth InsuranceDental InsuranceVision InsuranceHealth Savings Account (HSA)Flexible Spending Account (FSA)Short-Term DisabilityPaid Time Off (PTO)The CREO Group is an Equal Opportunity Employer. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Employee may be asked by a Supervisor or Manager to perform other job-related duties. Duties, responsibilities and activities may change at any time with or without notice. This job description is not a contract for employment; either employee or CREO Group may terminate employment at any time, for any reason, without notice and without cause.