CSR - Flatbed - Weekend Shift

Carrier Sales Representative

Insight Global is seeking a Carrier Sales Representative for one of their premier clients in the North Houston area. This role is a weekend shift and will be required to work Friday - Sunday 8 AM - 9 PM. The Carrier Sales Representative will be responsible for a territory and customers within that territory will be their clients. This position will be dealing with flatbed / out of gauge carriers. He / She will need to have experience with heavy haul shipments. The ideal candidate has some customer service background and excellent communication. This role does have the opportunity to make commission once the candidate hits the goal metric. He / She will have a driven personality and have a passion for sales. We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.

Skills and Requirements :

• Manage all assigned loads within assigned territory on a daily basis
• Experience with heavy haul shipments and out of gauge experience
• Previous experience working with flatbed carriers
• Develop relationships with flatbed carriers to understand carrier capabilities and pricing structure to secure capacity and competitive pricing
• Reviews carrier service levels to ensure key performance indicators are achieved
• Develop corrective action plans with carriers when performance is below expectation
• Work as intermediary for communication between carriers and Account Management to meet customer expectations
• Work with Operations Associates to ensure tracking and tracking expectations are achieved
• Escalate all potential carrier service failures to Account Management and resolve issues as they arise
• Provide pricing guidance for RFP's and pricing requests
• Provide market intelligence reporting to Account Management and Leadership