Training Support Specialist

Training Support Specialist

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

The Training Support Specialist coordinates, organizes, and executes the administrative details associated with professional development, training, conference, or community awareness programs attended by behavioral health and other professionals, students and the general public. The Training Support Specialist works in a visible and independent role in partnership with state and other funders.

Salary : $50,960

Education and Experience / Qualifications : BA / BS degree or an Associate's degree plus 2 years of relevant experience. Strong computer and organizational skills with a customer service orientation and the ability to function in a team environment are required. Proficient in virtual platforms, including but not limited to Zoom and Microsoft Teams. Able to calmly troubleshoot issues during a virtual live event. The ability to demonstrate flexibility and a willingness to accept change is also required. A valid driver's license and personal transportation is needed to meet the traveling aspects of the position.

Location : Plainville, CT

Schedule : Full time

Employee Benefits :

Nurture Your Health :

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health

Secure Your Future :

Fuel Your Career Growth :

Maintain Work-Life Harmony :

15 vacation days per year to explore and recharge

Essential Duties and Responsibilities :

Coordinates all aspects of virtual and in-person training events. This may include identifying and contacting qualified trainers / presenters, securing a location, creating the event registration site, managing participant registration, copying training materials, setting up the venue or platform for the training event and professionally troubleshooting issues that may arise.

Meets regularly with state or other funders to review their professional development needs, develops and monitors comprehensive statewide training calendars, event plans, timelines, and other training / conference / event details.

Manages the participant registration and confirmation processes and monitors event enrollment for in-person and virtual live events.

Generates and submits applications for continuing education units from a variety of credentialing organizations, as needed.

Compiles event evaluation forms, processes completed forms, analyzes results, and creates reports.

Creates event materials including flyers, social media content, and solicitation emails to market events and recruit participants.

Collects attendance data and produces attendance and continuing education certificates.

Prepares and submits any regulatory forms, state tax exempt certificates and other documents needed for events, as needed.

Compiles event statistics and creates monthly, quarterly, administrative, and other reports as required by presenters, supervisors, funders, etc.

Promotes the Center for Prevention, Wellness and Recovery at Wheeler Clinic and its activities, including patron support of the Clearinghouse as needed.

Develops and maintains holistic knowledge of populations being served including cultural, ethnic, sexual orientation, gender differences, and differing abilities.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.