Job Description
Job Description
Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Job Description
- Greet residents and provide general assistance to visitors, prospective residents, and families.
- Answer telephone calls.
- You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Process reports for such things as work orders, incidents and concerns.
- You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
- Maintain the sign in / out log for the issuance of community keys, and gate passes.
- You will assist other departments with administrative functions.
- Ensure that resident / family / employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
- Pay Range : $16.50-$18.00 / hr
Qualifications
Ready to join our concierge crew? Here's what we're looking for in our next superstar :
A dash of experience : Three months in a similar role would be awesome, but if you're a quick learner with a winning personality, we want to hear from you!Linguistic acrobatics : You can communicate in English with the grace of a synchronized swimmer. No need to speak dolphin, though that would be impressive!Tech-savvy wizard : You've got mad skills with computers, especially when it comes to Outlook, Excel, and Word. Bonus points if you can make Excel sing and dance!Compassion compass : Your heart's always pointing in the right direction, guiding you to be professional, kind, engaging, empathetic, and helpful. You're basically a human Swiss Army knife of awesomeness!Multitasking maestro : You can juggle tasks like a pro circus performer, all while being an amazing team player. No actual juggling skills required (but they wouldn't hurt)!Decision-making dynamo : When the situation calls for it, you can make independent decisions faster than a cat video goes viral.Positivity powerhouse : You've got a smile that could light up a room and a friendly demeanor that would make even grumpy cats purr. Your positivity is so contagious, it should come with a warning label!If you think you've got what it takes to be our concierge extraordinaire, we can't wait to meet you! Let's make some magic happen together!
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.