General Statement of Duties
Closing Date : This position closes on Monday, December 15, 2025.
Performs responsible administrative and technical work as a Tax Services Representative in support of the Vehicle Section of the Department of Finance; does related work as required.
Essential Duties
The essential duties of the Tax Services Representative include :
Must be available at all times during normal work hours and observe time limitations on breaks and lunches. Punctual in attendance of meetings.
Knowledge of basic techniques in conducting research, planning and statistical work; ability to effectively use common business software packages; ability to assist with the management of department programs; interpret regulatory and program policy information and to formulate compliance strategies; ability to measure program performance against goals and objectives; ability to systematically compile data, interpret and report monitoring and evaluation findings; ability to express ideas clearly and concisely, both orally and in written form; ability to work effectively with other employees and with the public; ability to exercise discretion and to make sound decisions relative to their assigned program area.
Assist the public on the telephone with questions concerning assessments, initiate exonerations and prorate items on tax bills; compile figures for weekly / monthly reporting and maintain various office files and records; establish and maintain good working relationships with the public and other localities; enter and verify data on computer; research and edit reports; compile data, interpret and report monitoring and evaluation findings; ability to express ideas clearly and concisely, both orally and in written form; ability to work effectively with other employees and with the public; ability to exercise discretion and to make sound decisions relative to their assigned program area.
Minimum Qualifications
Possession of an associate's degree with courses in accounting, business or public administration, statistics, report preparation, research and / or planning, and three years experience relevant to the program or service area to which assigned; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Additional Information
A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
Associate's degree preferred.
How To Apply
Closing Date : This position closes on Monday, December 15, 2025.
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though or click on the Jobs link in the upper right hand corner of our main County page at .
Minimum Salary 49521
Maximum Salary 91097
Currency USD
Main Organization General Government
General Government
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home
Service Representative • Henrico, VA, United States