Overview
On Lok PACE is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term options in the community. On Lok serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems.
We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Join our team of leaders to begin a rewarding career!
POSITION SUMMARY
The HRIS Manager is responsible for leading the strategy, implementation, and optimization of the enterprise HCM and related HR systems to enhance efficiency, data integrity, and user experience across the organization. This role ensures system governance, standardization, leverages AI-driven HR technologies to enhance efficiency, while managing vendor relationships and ensuring smooth system integrations. Reporting to the Director of People Operations, the HRIS Manager partners closely with HR, IT, and business leaders across the organization to drive continuous system improvements, automation, and the seamless adoption of HR technologies.
DUTIES / RESPONSIBILITIES
HR Technology Governance & Implementation
- Lead the implementation and ongoing management of core HCM and other HR technologies, ensuring systems align with organizational needs and best practices
- Develop and execute the HR technology roadmap, integrating AI-driven solutions as appropriate, to enhance HR service delivery and workforce planning
- Establish and enforce HRIS governance standards, including system usage policies, access controls, and compliance requirements. Partner with IT and external vendors to oversee system security, integrations, and technical support
System Implementation, Optimization, SOP Development & HR Analytics
Support and facilitate HR technology implementations, overseeing data migration, system configuration, and testingStandardize HR technology processes by developing and maintaining SOPs, training documentation, and system workflowsContinuously assess system performance, identifying opportunities for automation and process efficiencyDrive system enhancements and module expansions, ensuring continued innovation, alignment with HR priorities, and improved system functionalityUtilize HR reporting tools and analytics to generate actionable insights for decision-makingDesign, build, and maintain dashboards that monitor HR KPIs, workforce trends, and operational performanceMaintain HR data integrity, security, and compliance with organizational policies and regulatory standardsIntegrate AI-driven analytics and automation to improve HR service delivery and predict workforce trendsVendor & Stakeholder Management
Oversee vendor relationships with HR technology third-party providers, ensuring contract compliance and SLA adherenceAssess and recommend HR technology solutions to enhance efficiency, scalability, and user experienceAssist in overseeing budgeting, licensing, and cost-effectiveness of HR technology investmentsChange Leadership & System Adoption
Lead the development and execution of change management strategies to drive adoption of new HR technologies and system enhancementsDeliver training and support programs for HR teams and end-users to maximize system adoption and efficiencyTrack user adoption metrics and refine training and communication strategies to enhance engagement and effectivenessWork closely with the Manager, Operational Excellence to ensure system changes align with broader HR process improvements and operational goalsTeam Leadership & Development
Lead, mentor, and develop HRIS team members, providing coaching, guidance, and performance management to drive team effectiveness. Supervise HRIS Business AnalystPromote a culture of continuous improvement by encouraging skill development, knowledge sharing, and innovation within the HRIS teamAlign team objectives with HR and organizational priorities, ensuring HRIS initiatives support business goals and operational efficiencyCollaborate with People Team managers to ensure HRIS alignment with department initiatives, drive knowledge sharing, and enhance cross-functional teamworkQUALIFICATIONS (knowledge, skills, abilities)
7 years related HRIS experience with expertise in HCM implementations and management1-2 years recent team or staff supervision experienceBachelors degree in Business, HR, information systems, or equivalent work experienceExperience driving large-scale HRIS transformations in complex or multi-site organizationsAbility to lead large-scale system implementations while ensuring stakeholder alignment and minimal disruptionsStrong analytical and problem-solving skills with experience managing HR data integrity, reporting, and process automation, and system integrationsStrong leadership presence and influencing skills, with the ability to gain buy-in from senior leaders and stakeholdersExcellent stakeholder management and communication skills, with the ability to collaborate across HR, IT, and leadership teamsCertificates in HR Technology or project management such as HRIP, PMP, or Oracle HCM Cloud certifications, are a plusOn Lok Employee Benefits
Medical, Dental, and Vision coverageRetirement Savings Plan 403(b) and Term Life / AD&D InsuranceFlexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)Pet Insurance and additional discountsHolidays (10 per year), vacation time, sick leave, and long-term disability insurancePursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a)), we will consider for employment qualified applicants with arrest and conviction records.
On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.
If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and / or to receive other terms, privileges or benefits of employment, please contact Talent (Talent@onlok.org).
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