Customer Strategy Associate

A company is looking for a Customer Strategy & Operations Associate to enhance customer engagement and drive operational success. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the platform Measure and communicate impact through product analytics and financial metrics, including ROI analyses and customer case studies Required Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine / build dashboards Strong communication, presentation, and relationship-building skills Bonus if located in Austin