SERVICE ADVISOR

We are Murfreesboro Nissan

Join the #1 Service and Parts Nissan dealership in the USA.

WHAT ARE WE SEARCHING FOR?

We are looking for someone who takes pride in their work to help the people of Middle Tennessee keep their vehicles on the road. The ideal person would be ambitious with strong attention to detail, confident doing repetitive work, desiring meaningful work and hardworking.

Manage, lead and improve the service drive on the following components:

Improve approval/quote times

Increase closing ratio

Improve tablet utilization

Increase tire sales

Improve customer experience and satisfaction

JOB RESPONSIBILITIES

• Nissan product knowledge
• Service Drive Management experience (manage service drive, advisors and express techs)
• Regulate day to day tasks for service advisors including daily training.
• Experience with high volume service drive
• Process driven for department growth and CSI. Ability to create or improve current processes. The ideal candidate understands accountability.
• Experience in staff scheduling
• Mechanical and troubleshooting skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications

The selection process for us is pretty straightforward. We judge all of our respective candidates through the lens of our core values. In fact, here are the answers to the test and we suggest that you consider these carefully before you schedule an appointment.

• Holds oneself to the highest standards of honesty, integrity and sincerity
• Has continuous drive for excellence and self-improvement
• Takes full responsibility and is dependable in their area of influence
• A professional team-player that deeply respects others
• Possesses a strong desire to serve our community, our customers and each other
• Exudes an extraordinary attitude.

WHAT'S NEXT?

Come work for a great company and earn a great living. If you have a great attitude and love serving people, we want you to apply. We are offering a meaningful career choice that you can build and make an excellent living. Apply now to be considered and we look forward to meeting you! Must be 21 or older and have a valid driver's license with a good driving record.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.