Refugee Resettlement Case Manager-RSS Employment Services

Job Details

Job Location

San Antonio - San Antonio, TX

Position Type

Full Time

Education Level

High School / Equivalent

Salary Range

$21.75 - $25.97 Hourly

Travel Percentage

Occasional (25-50%)

Job Category

Refugee Resettlement

Description

The Refugee and Immigrant Center for Education and Legal Services (RAICES) seeks to hire a Case Manager for the Refugee Resettlement Program. Under the supervision of the Resettlement Program Manager, The RR Case Manager will be implementing extensive case management services in a deliberate, effective and timely manner to eligible clients while maintaining compliance with established federal standards and requirements. The RR Case Manager will contribute to the client's community orientation, early employment, and self-sufficiency. We aim to remove barriers with compassion, empathy and empowerment, while upholding human dignity and respect. This position will be based in San Antonio, TX. This position is Union eligible. This position is grant-funded. If there is a substantial reduction in funding or funding ceases, the position may be terminated and / or subject to applicable CBA requirements.

RESPONSIBILITIES

• Provide case management services to refugees and other displaced persons to include pre-arrival arrangement, coordination of housing, orientation / client education, and other basic needs enrollments within program requirements and time frames utilizing in-house services and referrals to external service providers within the community.
• Provide Cultural Orientation to all adults in the case load within 90 days,
• Ensure a timely request of all cash assistance in accordance with the federal guidelines and within 90 days,
• Document all visits and case management activities and efforts to meet with clients as outlined by the federal requirements and Resettlement leadership,
• Ensure transportation for all newly arrived or recently arrived clients to initial appointments as required or needed in compliance with child safety laws,
• Assist the client with engagement in activities that will facilitate the client's self-sufficiency and ability to perform tasks independently,
• Identify needs and barriers and communicate follow-up to case managers and Program Manager, as needed and required,
• Maintain organized and outlined case files as outlined by the funder and Resettlement leadership and submit all the required information in a timely manner,
• Some evenings and weekends required, flex schedule will be arranged as necessary to accommodate and

Other Duties as assigned.

Qualifications

Minimum Qualifications :

Preferred Qualifications :

Attributes

Hybrid Work Plan

Please Note : Employees are expected to live within the assigned geographic location to commute to and from the office or assigned on-site location(s) as business or client needs require.

RAICES is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.