Transitions Manager

Transition Manager

SecureSpace Management LLC is one of the fastest growing Self Storage platforms in the USA with assets located primarily in high-density, urban markets. With a focus on exceptional customer service and upgraded security features, SecureSpace Management LLC provides a high-quality experience that our customers can count on in any store they visit.

SecureSpace Management LLC is seeking a highly organized, collaborative, and hands-on Transition Manager to onboard new properties from our new construction pipeline or the purchase of existing self-storage facilities.

Transition Manager Objective :

The Transition Manager is responsible for ensuring the smooth transition of new properties onto the SecureSpace operations platform. The Transition Manager will plan and execute all the procedures necessary to open for business and lead the proper handoff to the Store Operations team. The Transition Manager will work closely with the Operations Project Team and onsite store team members, alongside the Acquisitions, Development, and Facilities Management teams.

This role requires travel for up to 75% of the time.

This is a temporary position, which may transition to more Ops leadership focus for the successful candidate.

Transition Manager Responsibilities :

• Work with the Acquisitions, Facilities, and Development teams to understand the pipeline and plan for upcoming new store additions (both existing and new construction properties).
• Perform site visits to understand upcoming properties and ensure that Operations-related considerations are noted in the planning for the transition.
• For existing property acquisitions, review and analyze the Seller's due diligence materials and work with the Acquisitions team to obtain any additional information, as needed, to aid in the transition process.
• Collaborate with the Facilities and Development team to ensure Operations-related punch list items are included and addressed with the General Contractors.
• Work with the Accounting Department to obtain legal entity and tax registrations as well as bank account information to set up / transfer utilities, Operations-related vendors and suppliers, and business licenses, as needed.
• Liaise with the Seller / former ownership on the transfer of utilities, vendors, and other critical systems.
• Set up and coordinate the transition procedures for the transition team, including the Operations Project Coordinator and Operations Project Assistant.
• Work with HR and the Store Operations teams to assess the store team's HR needs and budget, set up new store location for the payroll system, interview and hire store team members, and plan for staffing during the first few weeks of the transition and training.
• Order and set up the property management system for each new location, including the coordination related to the conversion of the Seller's data to the SecureSpace system.
• Proof and order all Operations-related printed materials like training documents, interior signage, marketing materials, and lease paperwork.
• Collaborate with the Facilities Team on the onboarding of critical systems and service providers.
• Work with the Director of IT to order and ensure the setup of all network and computer systems.
• Provide status updates to the Director of Operations and Senior Operations Manager.
• Lead kick off and status calls with Seller's Operations contacts and / or Development teams.
• Travel to the property to lead takeover procedures on closing date for existing property acquisitions.
• Travel to the property to assess various milestones in the new construction process for Operations purposes.
• Help cover stores and assist with operational matters / questions from store teams if coverage or help is needed.

Transition Manager Other Functions :

Transition Manager Skills and Experience :

Transition Manager Physical Requirements :

SecureSpace Management LLC / GSAM LLC is committed to providing equal employment opportunities to all employees and applicants. We strictly prohibit discrimination and harassment of any kind based on race, creed, color, religion, age, sex, national origin, disability, sexual orientation, gender identity or expression, marital status, citizenship or immigration status, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local laws.

This policy applies to all employment practices, including but not limited to recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SecureSpace Management LLC complies with all applicable disability laws and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment-related benefits, please contact Human Resources.