Future Builders Internship Program - Knowledge Management

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. We build quality homes and provide exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Program Summary :

Lennar’s Knowledge Management Internship Program is a 10-week paid internship beginning in June for rising college seniors, in which associates apply theoretical knowledge gained in the classroom to real-world projects and challenges. The program will facilitate participants’ development of essential interpersonal and technical skills, and position associates for future career success and leadership opportunities. Associates will work alongside seasoned professionals, fostering a collaborative and inclusive workplace culture while contributing to impactful projects, and become immersed in Lennar’s culture through onboarding (including a visit to a Lennar Community), hands-on training, and teambuilding.

It is important to note that all positions within the Future Builders Program are temporary and do not guarantee future employment with Lennar after the program ends. Upon program completion, the Company will decide whether to offer high-performing interns a regular full-time position within similar roles under these verticals, based on factors such as job performance and business needs.

Responsibilities :

Maintain the HR knowledge base within ServiceNow, ensuring that all content is accurate, up-to-date, and easily accessible

Consistently review knowledge attributes, including feedback, quality ratings, and expiration / review dates

Simplify complex HR information and create user-friendly knowledge articles

Serve as a resource and escalation point for HR knowledge management issues

Collaborate with HR teams to create, organize, publish, and disseminate HR knowledge content

Use good and practical business judgment to think critically and assist in implementing actionable solutions related to refining the knowledge management process

Improve efficiency and quality of knowledge management processes through collaboration with the HR Process Excellence team

Clearly communicate knowledge progress and continuous improvement outcomes to stakeholders by building and sharing reports and presentations

Requirements :

Current Junior graduating from a 4-year college or University within 2 years (preferred)

Working towards a bachelor’s degree in industrial engineering, Operations, Business, or a related field (preferred)

Must be authorized to work in the United States without needing employment-based visa sponsorship now or in the future. Lennar will not sponsor applicants for U.S. work visa status for this opportunity (No Sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J1, OPT, CPT, or any other employment-based visa)

Proficiency with ServiceNow knowledge management system and reporting

Experience managing conflicting / shifting views and priorities, and leading through ambiguous situations

Experience gaining insights into operational challenges and problems through data and listening

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Proficient with Microsoft Office Suite or related software

Ability to work with various technologies and develop skills for new tools, platforms, and digital workflows

Open to engagement in personal or professional development through learning opportunities (e.g., certifications, courses, professional networks)

Life at Lennar

At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth.

Full-time, Lennar Associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms :

Benefits to make your heart smile!

Comprehensive medical, dental, and vision benefits

Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts and Commuter Savings Accounts

Vacation – up to 3 weeks of vacation per year Holidays, sick leave, & personal days

Everyone’s Included Day- We offer one paid day each year to celebrate, engage in, and / or observe a cause that is meaningful to you

401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay

Paid maternity & bonding leave

Lennar Education Assistance Program (LEAP)- Provides Student Loan Repayment Assistance

Associate Discount Program through Perks at Work

Associate Home Purchase Program

If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities

Physical & Office / Site Presence Requirements :

This is primarily a sedentary office position which requires the ability to work in excess of eight hours per day in the confined quarters of an office.  Also requires the ability to bend, stoop, reach, lift, and move and / or carry items less than 50 pounds.  Finger dexterity in operating a computer keyboard and calculator.  Office work requires sitting at a computer monitor for extended periods of time, completing paperwork, and to receive / return phone messages.  Standing is required for filing and copying.

This position outlines the basic tasks and requirements for the position noted.  It is not a comprehensive listing of all job duties of the Associates.  Duties, responsibilities, and activities may change at any time with or without notice.   Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.