Call Center Representative
Re-BathTroy, MI, US30+ days ago
Job type
- Full-time
Job descriptionDive into outbound calls with zest to generate leads and discover potential customers. Explore diverse prospecting methods to expand our lead database. Qualify leads like a pro based on our predetermined criteria. Master the art of setting appointments for our stellar sales representatives with qualified leads. Juggle and coordinate appointments with finesse. Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed. Rock our lead databases, keeping them accurate, up-to-date, and ready for action. Record lead interactions in our cutting-edge CRM system. Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Work closely with the call center supervisor and contemporaries to align lead generation strategies. Have a can-do attitude, ready to tackle a fast-paced, fun environment. Together, let's take our lead generation game to new heights! Meet and exceed monthly and quarterly lead generation targets. Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting. 5 Years of customer service experience Proficient with MS Word, Excel, and Outlook. Your communication skills are top-notch. Attention to detail with effective time management and organizational skills. Navigate CRM software and lead tracking systems with ease. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results. Self-motivated and strong work ethic High school Diploma or GED Required. Persuasion and influence. Relationship building and networking. Ability to work independently and as part of a team. Time management and organizational skills. Adaptability to changing market trends. Dental insurance Health insurance Paid time off Vision insurance
Job Description
Job Description
Benefits :
- Life insurance
- 401(k)
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team!
RESPONSIBILITIES
Lead Generation Extraordinaire :
Appointment Setting Maestro :
Database Rockstar :
Collaboration Champion :
Performance Metrics :
QUALIFICATIONS :
Skills :
Job Type : Full-time
Salary : $15.00 - $19.00 per hour
Benefits :
Shift : 8-hour shift, some evenings, and weekends are required
Work setting : In-person
Education : High school or equivalent
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Call Center Representative • Troy, MI, US
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