? IT Support Specialist – Banking Firm? South Jordan, UT? $21 / hr (W2)✨ About the Opportunity
A major banking firm is growing its tech support team and is looking for a people-focused, tech-savvy IT Support Specialist to join their South Jordan location. If you love solving problems, helping others, and keeping technology running smoothly, this role is for you! ?
- ? What You’ll Be Doing
- ? Provide friendly and efficient support via phone, chat, and in person
- ? Troubleshoot issues with hardware, software, applications, and system access
- ? Log tickets accurately and keep users updated throughout the process
- ?️ Install, configure, and repair computers, peripherals, and software
- ? Diagnose technical issues and offer clear, step-by-step solutions
- ? Work closely with teammates and escalate issues when needed
- ? Support a 24 / 7 environment (may include evenings / weekends / holidays)
- ? Maintain a positive, patient, and professional attitude at all times
- ? What You Bring
- ⭐ Strong customer service and communication skills
- ?️ 2–5 years of IT support experience (enterprise / high-tech environment is a plus!)
- ? Solid troubleshooting and problem-solving abilities
- ? Ability to stay calm, organized, and independent under pressure
- ? High school diploma or GED
- ? Willingness to work varied shifts as needed
- ? Why You’ll Love This Role
- ? ? Work with modern technology in a professional banking environment
- ? Supportive, team-oriented atmosphere
- ? Opportunities for long-term growth and possible full-time hire
- ? Hands-on work that keeps every day interesting